First pin owner here, got a new Premium SW from Old Town Pinball about a week ago. One thing has me stumped and probably belongs in an email to Stern or in the SW Prem/LE issues forum... but thought I'd check here first in case I just don't understand how the HS Hurry-up/multiball works. So, I've gotten to the Hyperspace Hurry-up in-game, firing the first ball up the fork ramp and into the loop which then gleefully fires around the loop for the duration of the hurry-up mode (no problems with it dropping early or low power or anything else). But the issue - I think - is a second ball is never loaded and autoplunged . I just watch the single ball go round and round with nothing else to do until the hurry-up timer on the mini display runs out, and out pops my one ball from the diverter.
I've checked the opto switches for the accellerator and all 4 are all functional. I also did a test on the accelerator with 2 balls that I manually loaded, and the system detected the 2 balls successfully and kept them looping until I stopped the test. I also did a test on all the other switches just for good measure, they all work as well. There are no technician alerts either.
Is there something I'm missing about this feature? As I understand it, once you have one ball locked in the hyperloop, a second should autoplunge and allow you to try and get that one also up into the hyperloop, before the hurry-up timer runs out?
Added 16 months ago:
EDIT: thanks to MrSmiley for pointing me back to the rules, it's user error You only get additional balls fired into the trough after collecting the second HSHU. I thought they were supposed to fire on the first one as soon as you got a ball up into the accelerator, which is where I went wrong. Tested with glass off and everything works as intended!