Star Trek (LE)
Stern, 2013
Star Trek (Premium)
Stern, 2013
Star Trek (Pro)
Stern, 2013You're currently viewing posts by Pinsider beefzap.
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Has anyone contacted Stern about the fact that the protectors that come with the machine do not work as intended ?
Stern is usually pretty good at putting out fixes for machine issues. And the installed protectors are defective by definition if they are not performing their intended purpose .
Quoted from mbelofsky:I sent them (Pat and Chas) the same pictures posted at the beginning of this post. I work with them a lot with all the questions I have while repairing or looking for parts. I was told my game was no longer under warranty, but they did not state they would look into it. I will contact them again on Monday and by email and mention this.
Thanks, It would be in Stern's interest to provide a fix for this from a "do the right thing" vantage point.
Quoted from mbelofsky:I sent them (Pat and Chas) the same pictures posted at the beginning of this post. I work with them a lot with all the questions I have while repairing or looking for parts. I was told my game was no longer under warranty, but they did not state they would look into it. I will contact them again on Monday and by email and mention this.
Any news from the people at Stern as far as a fix?
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