Quoted from Betelgeuse:They have realised they can make the same profit off of 1,000 machines as 10,000 machines, so why go through all that trouble?
Just because you can, doesn’t mean you should. I’m a service provider and market my own services. I value the relationships I build because I know if I treat my clients well that they will keep coming back to me for many years to come. I always take the big picture, long term approach and never try to make a quick buck at the expense of jeopardizing that trusted client relationship. I think Stern is at least straddling the line at this point. If another pin manufacturer every gets their act together completely and takes a more customer centric approach, I can certainly see Stern losing market share.