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  4. » Stern Playfield Replacement Program - How was your experience?
(Topic ID: 183627)

Stern Playfield Replacement Program - How was your experience?

By jar155

7 years ago


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Topic poll

Sort: Original A-Z Score

“What's the status of your playfield replacement?”

  • Received a playfield replacement first and then sent my old one back 7 votes
    14%
  • Received an empty shipping box, sent my playfield back, received new playfield 23 votes
    46%
  • Received an empty shipping box, sent my playfield back, waiting on new playfield 5 votes
    10%
  • Was not accepted for playfield replacement at this time 15 votes
    30%

(50 votes)

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#72 6 years ago
 
LEV

CrazyLevi

Crazy Levi's Pinball

US New York, NY

10y 148K 33,497

Quoted from pintechev:

Had a great experience. Worked with my distributor and Stern and was well taken care of. New PF is perfect and I couldn’t be happier about the way it was resolved. Things happen, it’s the support that counts.

That's kinda the key issue here.

Something happens on ANY other make of pin, "whoa, stuff happens."

Something happens on a Stern pin and it's "they snuck into my house at night, punched my puppy, and sawed the head off my daughter's teddy bear."

People need to stop taking this stuff personally. Shit happens.

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