(Topic ID: 183627)

Stern Playfield Replacement Program - How was your experience?

By jar155

7 years ago


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Linked Games

Topic poll

“What's the status of your playfield replacement?”

  • Received a playfield replacement first and then sent my old one back 7 votes
    14%
  • Received an empty shipping box, sent my playfield back, received new playfield 23 votes
    46%
  • Received an empty shipping box, sent my playfield back, waiting on new playfield 5 votes
    10%
  • Was not accepted for playfield replacement at this time 15 votes
    30%

(50 votes)

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#43 6 years ago
Quoted from MattS:

Here you go
The 4 corner pieces only really fit one way, the 2 pieces that are flat go top and bottom of the box (edges of the playfield).

On my GOT, I had to remove a node board to get it to fit with the corner foam they provided. They sent me the box, I sent them the playfield, they sent me a populated one.

Overall it took 6 months from first report to the new playfield going into the cabinet. That seemed like a long time to me, but it was before the "replacement program" even had a name. I've sold the game since then.

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