Quoted from CrazyLevi:
Every single day - probably hundreds of thousands of times a day - a McDonald’s burger isn’t the right temperature, is missing a pickle, or someone gets a small bag of fries, or a drive through order gets shorted.
Price of doing business when you are #1 and operate at that volume. Yet the public understands this and is forgiving, year after year.
That's true, but that's on the individual restaurant. We all have at one time said "don't go to that (pick any resturant with multiple locations) go to the good one," Even if it's a few extra miles.
If you ordered a game from a distributor and had it set up in your house. Then you discover they only used 5 leg bolts, you cant blame Stern. Now when your cabinet cracks or you have pooling on your posts, that's not on your distributor. I also think it's on your distributor to help make it right. That's a whole other argument. McDonald's Corp is insane on consistent food. What they ship from location to location is the same. How each location screws it up is on them.
*Again, not an endorsement to eat that nasty food except in an emergency. One where you drive 7 hours each way to pick up a killer deal on a pinball. You're starving and it's the only thing open.