Not trying to be a punk but maybe you would get a better response if you were more factual with your complaints.

"I paid $8000 for a KISS LE which has not had the code finished, let alone updated since the release. Oops, that's a lie, they did provide an update for the $400 topper I foolishly bought as well. Since it's release, they've distributed GAME OF THRONES, which has managed to get 26 updates. And now GHOSTBUSTERS is scheduled for release."

Kiss has had 5 updates - Not zero as you claim. (not sure if any of those weren't public releases like GOT has had)
GOT has had 10 updates - Not 26 as you claim. Most those weren't official updates that were distributed either. For instance 1.23 was the last update before 1.26 but they show an update at 1.24 and 1.25. Most of these updates were node board type fixes as well vs game changes.

I can understand your frustrations but exaggeration as part of a complaint makes it less like to get a positive response as the person reading your complaint may deem you as an unreasonable person.