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Your thread title is completely different than your poll.
Warranty and customer service are different.
I asked a question in the node thread. Has anyone had to pay for a node board yet? No one has. So which is better Sterns warranty or their customer service?
What are you trying to accomplish here OP, just stirring the pot?
Most of us here know the warranty and we still choose to buy. You have known the policy and have purchased machines for years, so it doesn't sound like it has slowed you down.
Do we hear about people who do not get their issues fixed regardless of the warranty period? No, I can't think of one, but I'm sure there is an exception out there.
Worrying about theoretical, future customer service issues is a real waste of time.
I'm also not seeing the cheerleaders you keep referring to either.
Quoted from ASOA:The post was simple stern has a 60 day policy in writing. They can tell you screw off at any time. I was unaware of there written policy change because they always covered what needed to be covered. I was shocked when it was brought to my attention a very short time ago. That being said I thought I did the right thing by telling others to be cautious or perhaps enough people would have voiced there concerns and maybe get a response from stern to clarify their warranty. Then you guys jump in and say ridiculous stuff like I don't care and they will always do the right thing no mater what they write. If this was my attorney telling me to ignore what is in writing before signing something you would not be my attorney for very long. At the end of the day we will not make these people change their minds. Just be careful since this forum is only for people to not stand up for what they believe in. Let's discredit this guy who is trying to shine a light on an important unclear subject.
What thread are you even reading?
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Blue Ridge, GA