(Topic ID: 254720)

Stern NIB w/no DBV power cable?

By SonicZone

4 years ago


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Topic Stats

  • 12 posts
  • 9 Pinsiders participating
  • Latest reply 4 years ago by PinMonk
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#1 4 years ago

Today I helped an arcade owner friend unbox and set up a new Deadpool (Premium) and we were both surprised to find no bill validator power cord included with the game. (It's the extension cable with the special connectors you run from the backbox lower right - power supply - down to the hinge side of the coin door to power an optional dollar bill validator unit). Only the standard AC power cord was packed in the coin box with the other accessories.

Is this a recent change Stern has made with NIB pins, no longer including this cable? This is the first either of us have seen this. The Munsters (Pro) NIB he got 8 months ago had the DBV cable. This DP Prem has a manufacture date of early September 2019 if that helps.

Thanks all!!!

#2 4 years ago

Sounds like it was just forgotten.... id call stern or the distro on Monday.... they sld ship it out that day.

#3 4 years ago
Quoted from SonicZone:

Today I helped an arcade owner friend unbox and set up a new Deadpool (Premium) and we were both surprised to find no bill validator power cord included with the game. (It's the extension cable with the special connectors you run from the backbox lower right - power supply - down to the hinge side of the coin door to power an optional dollar bill validator unit). Only the standard AC power cord was packed in the coin box with the other accessories.
Is this a recent change Stern has made with NIB pins, no longer including this cable? This is the first either of us have seen this. The Munsters (Pro) NIB he got 8 months ago had the DBV cable. This DP Prem has a manufacture date of early September 2019 if that helps.
Thanks all!!!

I believe it’s a recent change. You now have to call to get the cable, it’s free. Most people never use it so I can understand them no longer including it.

#4 4 years ago

I have one I’m not using if anyone needs.

#5 4 years ago

I would call the distributor or Stern. You should have gotten one.

#6 4 years ago

they don’t come with them in the box anymore. The last couple dozen games i’ve bought don’t have them, doesn’t matter if it’s a pro/prem/le

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#7 4 years ago
Quoted from Cruster:

they don’t come with them in the box anymore. The last couple dozen games i’ve bought don’t have them, doesn’t matter if it’s a pro/prem/le

^^^Truth

#8 4 years ago

They do not include them any more for 110v bill acceptor, a 12v bill acceptor however is plug and play at the coin door.

1 month later
#9 4 years ago

You have to contact your distributor and request the cable. It's free.

#10 4 years ago
Quoted from SonicZone:

Is this a recent change Stern has made with NIB pins, no longer including this cable? This is the first either of us have seen this. The Munsters (Pro) NIB he got 8 months ago had the DBV cable. This DP Prem has a manufacture date of early September 2019 if that helps.
Thanks all!!!

Yes, it's a recent change. As the others have said, just call and they'll send you one. Even if you're not using it, I would still call and get it. The more expected accessory items with the machine, the better the resale value down the road, and it's free now.

#11 4 years ago

Just to update: A phone call and Stern sent the cable (distributor didn't have them, which didn't make sense).

But the owner was miffed because it took six (6) business days for it to arrive. Stern should send those out 2nd Day or Priority Mail at the very least.

#12 4 years ago
Quoted from SonicZone:

Just to update: A phone call and Stern sent the cable (distributor didn't have them, which didn't make sense).
But the owner was miffed because it took six (6) business days for it to arrive. Stern should send those out 2nd Day or Priority Mail at the very least.

Given this change, seems like distributors should ask if you want it so it can be sent with the machine (or at least mailed at the same time the machine is shipped).

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