Quoted from Off2War:Got around to unboxing a Metallica LE i bought at the start of the year which had been in storage. With 0 plays on it this is how the playfield looked out of the box from factory, these swirls or scratches were all over the payfield. Long story short but after 12 weeks of investigation from the distributor to Stern i received a personalised email from Gary himself claiming this is normal as all playfields are "unique" He refused to do anything about it
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Wtf, that ain't cool of Gary. It's like the playfield glass shattered on top of it and was poorly cleaned up