Quoted from V4Vendetta:I also find it hysterical when you guys act so grateful to stern when they help you out to fix the problem with your pin. They are supposed to bend backwards for their customers that are paying $$$$, but you guys got it backwards. You jump and bend over whenever they tell you to and then ask them" when do you want me to do it again?"
Am I grateful for Stern? Absolutely! I am thankful everyday they stay in business and keep pinball alive! Many of us have had issues and for the most part everyone has been taken care of. Sterns customer service in regards to defects and imperfections has been top notch in my book. If you have a good distributor you should be taken care of 100%. Can Stern do a better job with quality control-Absolutely. As long as Stern is in business I will continue to support them and purchase NIB-thank you sir may I have another?
Birmingham, AL
