New in the box Playfield defects are unacceptable. I've had quite a few pinball machines over the years. Only four have had "ghosting". One was a heavily routed no good Gofers. The rest are Sterns. One a 2007 black Spider-Man. A Ghostbusters Pro 2016. And a 2003 Lord of the Rings. I can accept this on the older games. NIB.....no way.
I passed on quite a few Sterns because of these unacceptable playfield issues.