(Topic ID: 194604)

Stern NEW policy - GHOSTING IS NORMAL....OR IS IT?

By capguntrooper

6 years ago


Topic Heartbeat

Topic Stats

  • 839 posts
  • 224 Pinsiders participating
  • Latest reply 6 years ago by leonml
  • Topic is favorited by 21 Pinsiders

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Topic poll

“Are Cloudy inserts, stress cracks and GHOSTING often seen on NIB pins and should that be normal?”

  • NO WAY ABSOLUTELY NOT!!! 601 votes
    77%
  • YES, ghosting is often seen on NIB pins and is normal. 45 votes
    6%
  • I don't care I am never buying a NIB from STERN again 135 votes
    17%

(Multiple choice - 781 votes by 755 Pinsiders)

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34
#188 6 years ago

Love how many posts read: "After I buy SW Stern better get their act together". They say that for every new pin that comes out.

Like smokers who always tell you "this is my last one" - bunch of addicts hah.

#195 6 years ago

Note how Stern switches back and forth between saying they sell to home collectors (LEs, SLEs & ever increasing prices) and then saying not to worry about defects because it's "just pinball" and is meant to be played like routed games.

Charge you Ferrari prices and then tell you not to be defect-fussy like a little girl. Like used car salesman, they have you figured out and you just smile and take it.

Until the community wakes up to this shell game, things will continue further down this road.

#198 6 years ago

Maybe Stern should sell pins like CPR sells playfields with Gold, Silver and Bronze editions with three different price levels depending on how many defects you can live with.

#203 6 years ago
Quoted from Manic:

"I'm sorry sir... we know your Ferrari has some chipping and lifting of the clearcoat but you have to remember... these were actually meant for rental car agencies to use... they don't mind so what's YOUR beef with it?"

Even better analogy - exactly!

#412 6 years ago

Seems like the only way forward now is to buy from a distributor that has already set up each pin so you can view/play before buying and back up what they sell. Distributors have much more pull with Stern than individuals and this move by Stern is a strong statement of where they stand. The little guy will get screwed so you better have someone with some pull on your side.

If your local distributor will not do this then now is the time to stop buying from them. Travel to a show near you and buy from a distributor that will stand behind their product.

The other way is buy second hand so you will know the condition or price will reflect condition.

If NIB buyers can no longer trust in the condition of the product they are buying then what other choice is there?

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