(Topic ID: 194604)

Stern NEW policy - GHOSTING IS NORMAL....OR IS IT?

By capguntrooper

6 years ago


Topic Heartbeat

Topic Stats

  • 839 posts
  • 224 Pinsiders participating
  • Latest reply 6 years ago by leonml
  • Topic is favorited by 21 Pinsiders

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Topic poll

“Are Cloudy inserts, stress cracks and GHOSTING often seen on NIB pins and should that be normal?”

  • NO WAY ABSOLUTELY NOT!!! 601 votes
    77%
  • YES, ghosting is often seen on NIB pins and is normal. 45 votes
    6%
  • I don't care I am never buying a NIB from STERN again 135 votes
    17%

(Multiple choice - 781 votes by 755 Pinsiders)

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11
#173 6 years ago

I'm not sure what some of you expect from Stern. I remember seeing pics back in the ghosting meltdown thread where you could barely see ghosting yet owner was freaking out. Stern cannot replace every playfield or entire pins for every small cosmetic issue. I know home owners expect perfection but Stern is not going to promise that. Guys that were operators back in the day often say B/W pins often shipped with issues.

Stern is doing what every manufacturer does these days by covering their butts with warnings, policies, accept/decline agreements, etc. It sucks Stern is raising prices so much while offering less and less for it. Like everything else, you have to decide if what they are offering is worth it.

#298 6 years ago

I know it sucks but that little bit of ghosting does not make the entire pin "a piece of junk". I don't get the segment of the hobby that buys pins immediately after a theme is announce. No plays, no wait and see if any issues, or where the code is at. Once they own the pin then they act like Stern pulled a fast one on them. I get the complaints where qc issues where part of some runs and not others. I ended up with a MET pro with a pretty bad ghosting insert. I just don't see how you could expect Stern to replace the playfield at the cost of big money over something like that where it's only cosmetic. It does however affect my decision to buy more Stern pins. One thing I liked about Stern pins was their reliability and quality. They might of cut a few corners but their pins would just work play after play. I don't have that same feeling anymore.

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