Yeah, no way to convert an account from all-access that I can see, if you went ahead and created a new account using same email address. I think Stern dropped the ball here by not getting out conversion account emails before going live or just doing the conversions automatically. My guess now is that anyone who created an account yesterday using same email address just wiped their "paid" all-access account, and now Stern has no record and you will get no conversion email. That is my guess, which means people will have to individually contact Stern with some sort of proof to get their account upgraded to the Paid version. Resulting in a lot of extra work for Stern on the back-end as well as annoyance to all-access customers.

Listening to the webcast for Insider Connect, George or someone else stated you'd have to create another account, so I did so at that time. THEN, I found this thread talking about a conversion email going out, so I basically screwed myself due to bad info (apparently) on the webcast

Personally as an operator, I think all the features they showed have potential benefits to players and operators. I also don't think trying to make some comparison to the $200 estimated cost for retrofit to one feature makes any sense, it's apples to oranges. The question is, do all these features combined make sense for an extra $200. Only time will tell but I'm optimistic. I like the QR code cards for potential uses. The one I like the most is the volume control. I keep getting requests to lower the volume during the day when bar is empty and someone plays. We could keep two cards attached to the game for high and low, so players can increase volume when busy bar night, and bartenders and go over and lower if needed during day. Not sure exact logistics on that, but certainly an improvement compared to having to lower volume constantly.

I'm guessing they figured that out within last 15 hours and made a change. Mine is still a free account even though I was All-Access.

It's a shame they didn't think to enable this before going live with registrations. I'm sending an email to get them to manually link it now.