Quoted from Gotfrogs:

So I guess LE owners have to remove one of their special insets to add this QR reader if they want to add this feature to their machine? I wish they would have taken another route. Scorbit does the same thing but does not require a reader on the pinball machine.

Quoted from BaxterStockman:

My only real concern is how it'll look on my game. The images sure do look ugly. And it appears to take up a ton of space. Zombie Yeti mentioned having art around the stuff. But I'm guessing that's for new games going forward. I don't really want to lose what I've got on my TMNT. Wonder if I can put it on my coin door.
I love the features that it could add however. Achievements are always kind of fun because it's your own personal progression. Sure you can cheat to get them. But what's the fun in that? Sure you can cheat to get achievements in other video games. But you know you never accomplished them.

Quoted from flynnibus:

TOPS died its own death because it did not provide enough of a repeatable operator incentive to pay for it.

Quoted from flynnibus:

Getting 2-4 translites and a bunch of flyers won’t feed ongoing promotions.

Quoted from Blindseer:

TBH If the kits were $20 or free with a location monthly fee Id be more interested than $100+. To think that the service will be free or free forever is unrealistic. Locations that offer the service will be preferred over ones that do not have the service similar to the way Incredible Technologies handles Golden Tee. Stern needs to put the man hours for this to be worth the money.

Quoted from BaxterStockman:

Yeah getting the same error.

Quoted from Flipstream:

Stern is still the cheapest of the new table manufacturers, and it's always been a requirement to "Keep up with the Joneses" for arcades.

Quoted from cooked71:

Where will in go? In the instruction card slot?

Quoted from NeilMcRae:

doubt it, Stern's internal team should be able to cope with this.

Quoted from Isochronic_Frost:

Yay! I’m in! My existing username is registered probably from when I flubbed the system, but I changed it slightly and it worked!
[quoted image]

Quoted from gambit3113:

Is there an app to access your QR code quickly with, or are we just saving a screen shot of the QR code and using it?

Quoted from scootss:

- Current way: Pay $40 and get access to exclusive content. No stuff sent to you. (definitely not worth it)

Quoted from scootss:

I think the merch box is already gone. I believe Iheard it / read it somewhere and the page to sign up is now a 404 error. https://sternpinball.com/stern-insider/
So perhaps I should have said...now you can't sign up anymore...

Quoted from RockfordReplay:

I too, upgraded to All-Access with Insider Connect. A notification was sent providing a delivery from Stern tomorrow; I'd bet it's the items related to the membership.

Quoted from RockfordReplay:

I too, upgraded to All-Access with Insider Connect. A notification was sent providing a delivery from Stern tomorrow; I'd bet it's the items related to the membership.

Quoted from Gotfrogs:

Hopefully that will work for you but I was under the impression that pro and premium/LE aprons attach differently. Do you think the premium apron will attach to your pro machine?

Quoted from Gotfrogs:

Thanks for the info. If that is the case, why is there a difference in the Pro and Premium UV kits? I have a premium UV kit and topper but have been unable to secure a premium or LE Stranger Things machine yet.

Quoted from blizz81:

This is what my STh Pro UV kit apron looks like…not sure how that’d work with the QR reader.
I do have a Premium UV kit on the way and would maybe do the coin door mount either way, but was curious.
[quoted image]

Quoted from flecom:

as another operator I have seen the exact same thing... nobody cares, not even the pinball players have asked for it and I don't plan on spending the money on it...
also as an operator the whole thing makes me really uneasy... they hire some guy from Disney+ to be their CEO and suddenly they want their machines connected to the mothership? that's exactly what the japanese arcade game companies did with Nessica and similar systems... now those you have to pay per month or they handle payment processing, take their cut, then distribute your share to you... don't want to pay? they disable your machine

Quoted from Gotfrogs:

Great, glad you got it to work! Now you need to make a game card with a cut out for the reader.

Quoted from docquest:

I'm also curious what's different for Elvira that Sterns says its needs something special.
The 40th and SLE editions have a slight apron difference to support the trading cards (missing corner slots for pricing card). Other than that, all Elvira versions appear to use the same size triangular windows int he apron like most other premiums.

Quoted from Gotfrogs:

Here are some pictures of the Premium/LE UV apron. I don’t have a Stranger things Machine (yet), but I am 99% sure you can order a regular pro or premium/LE inside connected kit and just mount the QR reader on the existing two threaded studs. Nothing special should be required.[quoted image][quoted image]

Quoted from Chalkey:

I don't have one yet, I just wanted to confirm it works as stern still says no kits available for stranger things with a UV kit. Now the tough part is I can't find a pro kit in stock!

Quoted from rodcom:

So confused about strangers things with UV kit. I have a premium with UV kit - can I and should I use a standard premium kit for it or is there a different stern design coming?

Quoted from JSC:

Ordered 2 premium kits and installed one today. The insider decals were different. The one on the left is wrong, it’s a square without the diagonal cut out on the left. Must be for a standard?[quoted image]

Quoted from torpedo2k:

Took me a while but I got through this entire post.
I have an Insider Connected, code neutered, Mando Pro (v1.02 code). It shipped with the hardware installed. I am relocating the scanner to the coin door.
Looking for an apron without the IC hole. I cant find them in any pinball store inventory. Anyone selling them?
Also, it appears to me that this is a camera(?). So we have a machine with Linux at its core, WiFi and connected to the internet. My mind wanders about exploits and hackers, lol.[quoted image]

Quoted from torpedo2k:

What if you play at home without pants?

Quoted from thekaiser82:

Yes 100% want to use Gotfrogs metal coin door mount. They did this run of Beatles in December. Might be their last, but it did come with IC. Any leads on the original art insert would be helpful. Should I email Stern and ask?

Quoted from Joe_Blasi:

is the usb port dead on the spike board?

Quoted from LouMatt:

Maybe the wifi adapter is USB 3.0 and the thumb drive is 2.0 ?

Quoted from northvibe:

Has anyone got a warranty replacement from stern? How long did it take? Going on 4 weeks and just curious

Quoted from chubtoad13:

I just got kit and I’m really enjoying the achievements. I follow some of the stern staff and was surprised to see that most of them don’t use IC much. Anyone else find this strange?

Quoted from LeMansFan:

Please excuse what may be a dumb question as I am borderline computer illiterate.
I know that there's some sort of cable that needs to go from the IC reader to one of the node boards (node board 8 I think). I do have the official instructions, just not here with me now. I just want to know if I have that cable already, or if I need to make a trip to Best Buy. It's a cable that looks like the type you'd plug into your modem. I have a bunch of Cat 5e cables just sitting around. Will those work for this application? Does it matter what color they are? I think I have them in black, yellow, and blue.
Thanks in advance.

Quoted from LeMansFan:

I think my only concern about having a cable on hand is that one of the machines I'm setting it up on is a Star Wars. I'd read that a longer cable is needed because it has to go to the LCD screen on the playfield, rather than the normal spot they've been going.

Quoted from BallyKISS1978:

Any word on when Stern will release for EHOH?

Quoted from docquest:

So there isn't a separate left mount and right mount kit? All the premium kits have everything you need to mount it on either side?
All the listings I've seen at marco, flipnout, etc say the prem kit is for right side mount.

Quoted from wolffcub:

Im sure this has probably been mentioned but it would be cool if Insider connected rewarded you somehow during game play for using it. After you get certain amount of accumulative achievements possibly you can earn additional things during play like, bonus multipliers, ball saves, or even a special mode.

Quoted from Deez:

Well IC is designed for location play not home use.

Quoted from bakerhillpins:

The ONLY reason they've been able to get away with forcing the hardware on to new machines is the booming pinball business... PERIOD. People are buying without regard to price. If this showed up during a downturn they'd struggle to get folks to eat the cost, less would get out there and the project would be dead in the water.

Quoted from Skeets:

The leaderboard thing is awesome, allowing us to have our own gameroom leaderboard for parties etc. would be very cool....please Stern.

Quoted from NYP:

I'm looking for the right side triangular insert on Avengers Infiniti Quest

Quoted from thekaiser82:

I tried to get the one for my Beatles and Stern told me to talk to my dealer.

Quoted from Flippersaurus:

So, when you log onto a game, how come on some games it shows your long user name and on others it shows the 3 letter initials? Is that a setting in each game? I don't see anything in the account profile info page about it.

Quoted from Joe_Blasi:

do guests count as part of the max 8? and they can't just login?

Quoted from NeilMcRae:

So I tried to install some modded code to my IMDN and to my AIQ.
The code works, but when you try to log into SIC you get this:
[quoted image]
so modded code or SIC - you choose!

Quoted from JSC:

I think guests are machine specific since they reset on power cycle. You could add them as part of your home team on the machine with scanner and then delete when they leave.

Quoted from drwicket:

So I am trying to add a usb Wi-Fi adapter and none of my machines will detect it. Is there something wrong with this one? Tp-link AC600 nano wireless USB adapter.[quoted image]

Quoted from JustLikeMe:

I took delivery of GZ Premium yesterday, my second machine with Insider Connected. The first machine connected immediately and has been trouble free since then, but I’m having issues with GZ despite it being in the same room and connected to the same AP.
I managed to get it connected to the AP when I set it up yesterday, and scanned my insider QR code to link it to my account. I logged in and completed the registration and it’s now showing on my profile. However, the game now reports that it’s unable to connect to Insider Connected, and when I test the connection I get a result for CDN speed test, but server loopback reports no connection. It also thought I was up to date on code 0.97 when 0.98 is available.
I’ve reset the Wi-Fi dongle and connected to the AP again using the QR code generated by the other machine which is connected to Insider, checked the time on the game is correct, and updated to 0.98 via USB and I’m still having the exact same issues. Does anyone have any suggestions re how I troubleshoot?

Quoted from scootss:

I don’t think that is quite accurate. I thought it varied by game/model and whether insider connected was on the game or not.
I have a GZ Premium and a JP premium, both with the latest code and have never had a reboot.

Quoted from Smack:

Only verified locations can get access to those operator accounts, you cannot get in by paying. So until they enable Home leaderboards there isn't anything to be done unfortunately.
As for what you paid for, you had access to those few Bond LE's Stem was selling directly and I think you get access to some explosive podcasts and such. But yeah, not really worth it imo.

Quoted from number_runner:

My buddy added Insider connected to his TMNT. He sold the TMNT and only removed the scanner and not the SD-Card or WIFI dongle. Can both of these be purchased off Amazon for a smooth plug-and-play, so he doesn't have to buy the entire setup for the Jurassic Park he wants to install it in?
Cheers

Quoted from YeOldPinPlayer:

https://shop.sternpinball.com/collections/spare-parts?page=2
Anyone know why the IFPA version of the upgrade kit is $50 cheaper, or know what login is being asked for when you go to that page? I tried a few different passwords related to Stern Insider and the IFPA but none got me in.

Quoted from number_runner:

Anywhere to find a list of supported dongle/card?

Quoted from crujones4life:

I swear I'm not an idiot. I cannot figure this out. I registered my game and every time I try to scan my qr code it says game is not online. But I am connected because it's downloading an update in the background. Plez help.

Quoted from TroyS:

Which game gave you that?

Quoted from DNO:

Ha, and now all the stats are back to normal….

Quoted from BW1029:

I think so, I'll let it sit for a bit longer and see if that solves it, oddly it also seems to reset the volume level every time on startup too

Quoted from Mattyk:

This is what I’d like to do. Please share your thoughts if this is possible.
I will buy an rj45 splitter, cables, Wi-Fi dongle, and micro sd card to share an existing IC in my GZ with an older JP that doesn’t have it.
Once I scan in the family on JP and create a home team, can I then disconnect the IC scanner so it’s no longer being shared, and still be able to log into home team on my JP?

Quoted from Purdue:

Anybody dealt with machine not registering for second owner?
I sold a ff premium, de-registered it from my insider account. (I triple checked, it shows unregistered on my acct)
He tried to register it last night and got this message…[quoted image]

Quoted from John-Floyd:

Different coin[quoted image][quoted image]

Quoted from RC_like_the_cola:

Not sure if anyone has experienced this. On my home team, I was the first player and then my son, then some friends. All of a sudden, I'm the 4th player in the list and I'm still pretty much the only person that plays regularly. Not sure how to make myself the first selectable player again. Any ideas?

Quoted from ralphs007:

My JP has Insider connect and my IMDN doesn't. The two games are right next to each other. Couldn't I just take the QR Cable that's plugged into my Jurassic Park node board and plug it into my IMDN node board? It looks like there's plenty of cable to easily reach my IMDN? I have a Cat-5e cable,and a RJ45 coupler being delivered sometime next week,if this doesn't work.
The IMDN already has a wifi dongle and an SD card, since the last owner had this game set up to Home Team. The game has the latest code
and the display shows a insider connect menu. So I won't need to do a code update, correct? One more thing,this will allow me to update my IMDN automatically just like my JP is set up to do, right ?[quoted image][quoted image]