Quoted from Vitty:

I'd love someone to make a dollar bill coin door slot mod to house the connected scanner so I don't have to look at it atop the apron.

Quoted from mikespins:

I'm up and loving it! Huge improvement for turtles. It allows you to continue where you left off on levels of turtles, completely changing the game! It went from a good game to a great game.
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Quoted from Coz:

I got one kit today!
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Quoted from Chalkey:

The instructions say that the IC kits are supposed to come with replacement stickers. At this point they do not and Stern has not communicated a plan to my distributor to get them out. Since my distributor is terrible, that's where I am. I will contact stern and they will ask "why aren't you going through your distributor" like they always do and hopefully send them to me anyways.

Quoted from Muxacka:

Yup, same here, Error 500, hopefully their servers are not hacked.. there were 2 critical advisories last month, one for Apache Log4j and the other for Windows domain permissions elevation..

Quoted from gamera9:

trying to hook up my QC Reader upgrade kit to my Star Wars Pro.
Node board 8 already has 2 RJ45 cables connected to it.
Where do I plug it in?
Do I have to run a cable to the CPU or will a splitter work?

Quoted from TrixTrix:

A splitter is required for Batman66 and Star Wars. The splitter is included in the IC kit.

Quoted from Pinballmonkey:

Yes this worked for me but I had to disconnect r2d2

Quoted from Deez:

Is there a way to monitor how many times people actually logged into my IC kits? I'm debating if I should buy more but can't seem to find that data.

Quoted from northvibe:

Ugh, this is the hard part. There is like no good info for operators yet. Just that basic # games played in the last 28 days

Quoted from Lethal_Inc:

How does a color DMD add value to a game? Same thing isn’t it. Take it off and sell it separately then.

Quoted from jfh:

You can’t even begin to equate the value of a ColorDMD with an IC. The first fundamentally changes the game experience for everyone; the second is a gimmick for a minority.

Quoted from oldbaby:

I played some games of Godzilla on location with coin drop and everything, got a bunch of achievements, and now I'm seeing that my achievements... WEREN'T VERIFIED?!?!
Doesn't really matter, but what caused this and what can I politely tell the store owner/game operator so that he knows how to fix this "problem", if he wants to?
To be clear, I got the achievements, they just weren't verified achievements.

Quoted from HarrieD:

Just use a RJ45 switch (no network switch!!!, but a physical RJ45 switch) as described in this thread instead of moving around that scanner.
A splitter will work of you have a topper. There is no ethernet protocol being sent over that RJ45 connected cable. Look at this as a canbus system in your car.

Quoted from timmmmyboy:

We're over 7 months since original announcement, 5 since they've been shipping kits, and other than code updates for games we've seen zero updates to the platform, not a single new feature. Meanwhile Stern happily posts pictures from industry events teasing leaderboards. For operators who have quite a bit invested in these kits we care about them investing in IC. This thread is more than technical walkthroughs of the 27 ways someone can setup a network switch in their house. Frustration is warranted at this point.

Quoted from Deez:

You have to apply for a pro account and then all machines will come up as verified when registered.

Quoted from Deez:

The system is far too clunky to not have a major release.

Quoted from Kneissl:

Yeah it’s really basic currently. And if you pull up the stats on the stern team, most of them have like 4 games played. I think that’s decent proof they’re working on a major improvement. You can see the potential, hopefully they run with it. Challenge your friends to get x achievements lower ball count wins like pinball golf. Pump the social aspect more, icon modifiers if you have y under your belt. Probably the operator stats coming first tho.

Quoted from Mike7599:

Hey guys, Anyone know if it’s possible to wipe your achievements on a game to start back at zero?

Quoted from Skeets:

Me too....[quoted image]

Quoted from Chalkey:

*sigh* and I've been waiting for translites / Stern Army tournament prizes for literal months nevermind this new shit for the 5 IC games.

Quoted from Xdetroit:

Anyone know if an aftermarket WiFi dongle that works in these games

Quoted from thekaiser82:

This is where Stern put it on my factory build.
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Quoted from davegauth:

Any consensus on IC lights not working?
I see - Reseat the cable, Stern will replace etc. But I didn't see anyone say if there was anything specific that was working.
Just added an IC kit, and the Light flickers on startup for a sec then goes out. The QR camera works though, just the light is out. Tried playing with the connectors, jiggling, repeating etc. But no real cause and effect answers.

Quoted from Chalkey:

Super easy fix for Stern... it even says what time zone the game is in at the top of the page, they just neglect to use that information.
Can someone give me the Cliffs notes for the Marco IC stream? Heard Gomez was on it.

Quoted from davegauth:

Here is what I have on location..
This is a 58" TV. I still find it a bit hard to read as the fonts are small, and the higher it is the more off angle it is. I would have mounted it lower and on the wall(above the wine barrel) but I'm going to need that space soon.
If I was to do anything for my home - I think I'd use maybe a 50" TV and mount it in portrait mode and at eye level. Kind of like a movie poster on display.
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Quoted from John_I:

Sure is cool having four games downloading software at the same time. It also drives home the point of how slow these Stern wifi dongles are. Being so tiny and inside a metal backbox doesn't help. Has anyone tried one the adapters with an antenna instead? I'd rather do that route than connecting to ethernet, though ethernet is not out of the question...

Quoted from mbwalker:

I'd just get a USB extension cable and place the Wifi dongle in the cab instead of the backbox. Or better yet, place a WiFi repeater in the same room as the pins w/the WiFi dongle - signal will be plenty strong.

Quoted from yancy:

Can't you just like, not login? I know, imperfect solution, you don't get achievements, but like ectobar said, I wouldn't hold my breath for an official solution. So many bigger fish to fry.

Quoted from flynnibus:

Just because I didn't see it mentioned...
The Insider Connected seminar at Expo

Note that Gomez says IC will interact with every part of their business.
They highlight the topper achievements in Mando, and elude to that being a thing going forward (including Rush)

Quoted from Fezmid:

Why wouldn't you want to use it? So easy to update code. You don't need to login if you don't want to, but at least update code.

Quoted from OutlawTorn304:

Didn’t have the option to wall mount the monitor at my second location so I found a grommet mount monitor rig and mounted to the top of the game in the back box hole. Worked perfectly
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Quoted from CypherPinball:

Has Stern ever said they would/could add additional achievements? Played a bond pro on location yesterday. Played 6 games, and got 12 achievements. Almost a third of the total achievements for the game. 39 for Bond seems low compared to the over 70 on TMNT and over 60 on Avengers.
I'd love them to add achievements. Avengers could use some additional. There are multiple tasks in the game with no achievement tied to them (beating the soul gem on hard, winning a gem from Hawkeye challenge etc...)

Quoted from sdhellyer:

If a machine comes with Insider Connected already installed (on Godzilla, for example), does the operator have to pay any additional subscription in order for players to utilize the service?

Quoted from northvibe:

I need to just schedule the whole 2023 out. I always forget and start it a day or two after

Quoted from goldsmid:

yeah - the stern Wi-Fi adapters are not awesome. I have some of them working fine, some third party ones, and some wired machines. One thing I can say is that Stern support has been great for me. I told them I had an issue with a dongle from one of the upgrade kits and they sent me two replacements right away.

Quoted from OutlawTorn304:

They don’t show as “paid plays” only as “plays”. It does count the 3rd credit form a $2.00 payment as a play. It also counts service credits and match credits as plays. I’m sure as time goes on stern can separate $$ earned from credits played.

Quoted from Ryancaseystudio:

Are there any special game modes that you get access to by having Connected? Thinking of getting for my AIQ, but only if it opened special modes. Don't need a $200 score keeper, although I'm a data guy so I love the analytics.

Quoted from northvibe:

Is there any way to have multiple user/owners for a location in IC?

Quoted from OutlawTorn304:

If you are both running games in the same location you will both need to create a location on your operator accounts. It will show up like this on the customer end:[quoted image]

Quoted from dpkzone:

last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

Quoted from OutlawTorn304:

Lift the corner with a razor blade and it will peel off. It’s more of a plastic with a sticky back, not a paper sticker

Quoted from northvibe:

Ugh my fire stick app keeps kicking out of the stern website and going back to the fire stick main homepage
Edit: power cycled the tv and it’s been staying up. But I assume this is what is happening when people tell me it’s a gray screen.

Quoted from SMI3:

How do I get The leaders on a tv screen in my Arcade ?
Do you use a dongle? Firestick?

Quoted from northvibe:

But then I have to deal with Linux
Ya then I could remote access easier. Probably wouldn’t be bad on a pi with a vpn server. I’d have to edit the bars router for forwarding though unless some app is available on pi

Quoted from NeilMcRae:

the usb wifi dongles startech seem completely crap. I've now had to replace about a dozen.

Quoted from doublestack:

We use a pro account for location and it costs nothing.
His point is that we are not charged for pro accounts right now but most of us foresee it coming, and that the only paid feature of IC is insider plus.

Quoted from fuzz:

As an operator, it has been a big fail.
I don't think any casuals have signed up and stick with it
Even most of the Pinzers that come in rarely use it
It has been plagued by connection issues as well, I sometimes have to restart my router a few times a day
Not worth the 200.00 price tag to retrofit the older machines.
We were hoping it would have features such as in house prom functionality
ie Customer can be provided with a QR to access free game
I feel like not having the APP component really hurt its initial release and the continued absence of it continues the stagnation.
As a lifelong pinball player, I love it.
Tracking scores and achievements has been a blast.
Quality of the badges and goals is top notch.

Quoted from Arcade:

Ok. So we downloaded Simple TV hoping it would put all three of our games on the monitor at one time. Sadly no it does not it shows the games just like our regular built in tv browser does so we have to scroll around the screen to see everything
It does that even though we selected scale to for screen in the Simple TV options.
How is everyone making all the games fit on one nice screen. Photo is what ours looks like currently which is about useless.
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Quoted from eharan:

Mine all show 0 plays the last few days but I see people playing on the camera. Must be an issue as my friend logged in yesterday with IC and it didn’t record any plays with him logging in.

Quoted from eharan:

I am trying to add a monitor showing the leaderboard for my location. I have a firetv stick and downloaded the "Simple TV Display" app. Unfortunately, when i enter the url, all i see is the background of the stern page with lots of hexagons but does not display the leaderboard or anything else on the webpage. I tried using google as the webpage and that one works fine. Not sure if I am doing something wrong? Does anyone else have this type of setup that works?
I have tried it on two different monitors as well as a tv screen and it does not work on any of them. When I enter the url on my pc, it works properly, just not through the Simple Display app. Are there any other apps that someone could recommend?
Thanks
Ed[quoted image]

Quoted from ARTCADE:

Change of topic but still IC related
Are we ever seeing older sterns become IC compatible ?
Metallica
Ghost Busters
Etc

Quoted from ARTCADE:

on a retro kit as the biggest hurdle was the lcd screen (the other things can be done via a daughter card

Quoted from ARTCADE:

Yes really. In fact when stern annouced IC they said they would work on a retro kit as the biggest hurdle was the lcd screen (the other things can be done via a daughter card

Quoted from HighProtein:

KEG & COIN 2023 MONTHLY HIGH SCORE CHALLENGE
I'm doing a monthly high score board event at KEG & COIN in Jacksonville FL.
The top Insider Connected Score on each game wins a prize monthly.
Duration is from first day of the month at midnight until 11:55pm the last day of each month in 2023.
January
https://insider.sternpinball.com/kiosk/jCZFc-Yhvwq-mPjg
February
https://insider.sternpinball.com/kiosk/cEuu-dVgv-fcmA
March
https://insider.sternpinball.com/kiosk/vex-SFjj-SEDSg
April
https://insider.sternpinball.com/kiosk/qcd-ecCjM-xkJN
May
https://insider.sternpinball.com/kiosk/ybhd-gdry-ZRf
June
https://insider.sternpinball.com/kiosk/RbP-ozGb-irfew
July
https://insider.sternpinball.com/kiosk/HHE-dBmw-VZbw
August
https://insider.sternpinball.com/kiosk/xPNM-QupVS-jRJa
September
https://insider.sternpinball.com/kiosk/SsxYP-DdR-rpb
October
https://insider.sternpinball.com/kiosk/tSfgk-kkfJ-ckD
November
https://insider.sternpinball.com/kiosk/mKb-Dgbni-Vgeo
December
https://insider.sternpinball.com/kiosk/KKM-vaUZw-XuYd

Quoted from TroyS:

What Quest badge are you most proud of?
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Quoted from Vespula:

How about a 'Played same day as release' badge
Or "payed over MSRP" badge", or 'sold for a loss' badge.
All kinds of opportunities...

Quoted from Acronymicon:

hi guys
so I got a Godzilla, and when trying to unregister the previous owner it hangs and reboots the game.
Would formatting the micro sd card maybe forget its previous registration? Id hate to have to bug the previous owner to do it via the website.

Quoted from JustEverett:

Looking forward to not constantly having to sign in. Even with the password in my browser, it was still a pain.

Quoted from TreyBo69:

I noticed on the Stern IC page they use game numbers in a predictable format.
https://insider.sternpinball.com/insider/games/120
Basically the last 3 digits, starting at 100 going up. It covers all the IC games, except machine 119. Which Im guessing is the NFT game that had an IC dongle attached to it?
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Quoted from JustEverett:

Man I love what stern is doing with IC, but this is a really half cocked event. Basically boils down to the states with the highest populations winning. Pretty lame.
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