(Topic ID: 299309)

Stern Insider Connected

By anathematize

1 year ago


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  • 4,804 posts
  • 595 Pinsiders participating
  • Latest reply 3 hours ago by Chalkey
  • Topic is favorited by 262 Pinsiders

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    Topic index (key posts)

    7 key posts have been marked in this topic (Show topic index)

    There are 4,804 posts in this topic. You are on page 93 of 97.
    #4601 56 days ago

    I guess I really like Rush. Godzilla is right next to it. What are your top games? Obviously this is largely determined by what you have access to.

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    #4602 55 days ago
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    #4603 55 days ago

    Hit my 120 streak badge today, I guess I am the 33rd person to achieve this. Happy pinball day!

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    #4604 55 days ago
    Quoted from northvibe:

    Yes on your leader board, before you create click the check box for kiosk mode. Then you can copy/paste the link for the portrait or landscape leader board link from your account
    EDIT: ahh it has been answered

    Thanks everybody, yes Kiosk mode is the answer.

    After weighing up the cost / benefits I've decided to go with piSignage instead which allows you to remotely update the display and rotate slides between the leaderboards (multiple versions if you like) to promote comps, challenges etc.

    #4605 55 days ago
    Quoted from Chalkey:

    Anybody know what's causing all the random trough error reports to pop up and go away? Happens on Bond pro all the time and once in a blue moon on a random other title.

    pretty much happens on all our games and has since the beginning... we just ignore them because there isn't any notable behavior in the game to point to.

    #4606 55 days ago
    Quoted from flynnibus:

    pretty much happens on all our games and has since the beginning... we just ignore them because there isn't any notable behavior in the game to point to.

    I was wondering. I just ignore them and the games seem to keep playing just fine.

    #4607 55 days ago
    Quoted from flynnibus:

    pretty much happens on all our games and has since the beginning... we just ignore them because there isn't any notable behavior in the game to point to.

    Thousands of games on mine, never seen it.

    #4608 55 days ago

    It's just annoying to have to go look at the operator alerts to have to make sure it isn't something I need to fix.

    #4609 55 days ago
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    #4610 55 days ago
    Quoted from Black_Knight:

    Thousands of games on mine, never seen it.

    Yeah... thousands of games on nearly 2 dozen different titles here too...

    Look at your alert history in the games... I bet you see some you never saw as an alarm in the dashboard. They float in and out on their own all the time...

    Untitled.png

    #4611 54 days ago

    Surround light on ic is dull flickering… ?

    #4612 54 days ago
    Quoted from DropGems:

    Surround light on ic is dull flickering… ?

    Submit a ticket to Stern. They should replace it.

    #4613 54 days ago

    Looking through the acheivement percentages and I notice that some have zero percent achieved by people. Some of these are ones that I have been trying over and over to get, but they never seem to trigger. Anyone else experiencing the same issue? Examples are:

    - Batman - Holy Double Super Batman!
    - Munsters - All is well
    - Munsters - Max Teeth

    #4614 54 days ago

    My godzilla had the trough error alerts sometimes when I go into test mode yet I've never seen a problem in game mode. Haven't noticed it on my other games.

    #4615 53 days ago
    Quoted from barakandl:

    My godzilla had the trough error alerts sometimes when I go into test mode yet I've never seen a problem in game mode. Haven't noticed it on my other games.

    two of my games, munsters and mando have the random trough issues. Munsters HOWEVER does have a "pro code on LE/Prem" error but it is a pro....no idea. stern didn't know just told me to try and flash the sd card and new code. I tried a code flash off usb, same issue.

    I have the fire stick w/ that app and my tv somtimes just sits at a gray screen. anyone have this issue? When I tested full power off or even unplugging and plugging it in, it worked 100%. Not sure if the app goes to refresh and just stays blank as refresh is set to every 5 min.

    #4616 53 days ago

    I have had the trough error since I unboxed my Avengers Infinity premium. I Replaced both options boards and cables and still get it very few games, but it has never effected play.

    #4617 53 days ago
    Quoted from smoothbore19:

    I have had the trough error since I unboxed my Avengers Infinity premium. I Replaced both options boards and cables and still get it very few games, but it has never effected play.

    you get the error in IC, but have you ever noticed the game itself not see/find balls?

    #4618 53 days ago
    Quoted from Ryancaseystudio:

    Are there any special game modes that you get access to by having Connected? Thinking of getting for my AIQ, but only if it opened special modes. Don't need a $200 score keeper, although I'm a data guy so I love the analytics.

    It is great for operators on location.
    For home it is a very case to case basis of its worth.

    #4619 53 days ago

    Is IC delivering remote game diagnostics for location games yet?

    #4620 53 days ago

    It has operator alerts, same that would pop up when you enter the menu so it can definitely be helpful. If you have a location that will shut a game off if a customer reports any kind of problem you can see that it's off when everything else is on.

    #4621 52 days ago
    Quoted from cooked71:

    Is IC delivering remote game diagnostics for location games yet?

    if it's online it parrots what you can get from the operator alerts in the coin door. More false alarms (weak WIFI and trough errors that don't matter) than actual issues but it does OK it's better than no info whatsoever.

    #4622 52 days ago
    Quoted from cooked71:

    Is IC delivering remote game diagnostics for location games yet?

    hahhaha. no. Just phantom tech alerts that have been unhelpful. bad wifi signal and trough switch errors.

    #4623 52 days ago
    Quoted from northvibe:

    bad wifi signal

    triggers an alert ok will stern add drivers for more wifi sticks? ship USB extension cables so that you can try to get an better signal

    #4624 52 days ago
    Quoted from Joe_Blasi:

    triggers an alert ok will stern add drivers for more wifi sticks? ship USB extension cables so that you can try to get an better signal

    a metal head w/ wifi inside? whaaaa haha. Hopefully they can add a wifi antenna to the back or front of the cab.

    Is there any way to have multiple user/owners for a location in IC?

    #4625 50 days ago
    Quoted from northvibe:

    Is there any way to have multiple user/owners for a location in IC?

    Yes but you can not share the same location entry with multiple accounts.
    See South-A-Philly in Saint Augustine FL,
    me and another operator had to put 2 location entries with 2 different accounts.

    #4626 50 days ago
    Quoted from HighProtein:

    Yes but you can not share the same location entry with multiple accounts.
    See South-A-Philly in Saint Augustine FL,
    me and another operator had to put 2 location entries with 2 different accounts.

    Same here. A friend of mine helps me run pins on location and each of our games are listed under a “duplicate” IC location

    #4627 50 days ago
    Quoted from HighProtein:

    Yes but you can not share the same location entry with multiple accounts.
    See South-A-Philly in Saint Augustine FL,
    me and another operator had to put 2 location entries with 2 different accounts.

    Quoted from OutlawTorn304:

    Same here. A friend of mine helps me run pins on location and each of our games are listed under a “duplicate” IC location

    So my friend that runs route will have to make a duplicate location. and IC allows those same games to be added?

    #4628 50 days ago
    Quoted from northvibe:

    So my friend that runs route will have to make a duplicate location. and IC allows those same games to be added?

    If you are both running games in the same location you will both need to create a location on your operator accounts. It will show up like this on the customer end:

    A72EF409-C2C9-449D-8995-63F44D38C028 (resized).png
    #4629 50 days ago
    Quoted from OutlawTorn304:

    If you are both running games in the same location you will both need to create a location on your operator accounts. It will show up like this on the customer end:[quoted image]

    Yuuuup

    #4630 44 days ago

    My buddy added Insider connected to his TMNT. He sold the TMNT and only removed the scanner and not the SD-Card or WIFI dongle. Can both of these be purchased off Amazon for a smooth plug-and-play, so he doesn't have to buy the entire setup for the Jurassic Park he wants to install it in?

    Cheers

    #4631 44 days ago
    Quoted from number_runner:

    My buddy added Insider connected to his TMNT. He sold the TMNT and only removed the scanner and not the SD-Card or WIFI dongle. Can both of these be purchased off Amazon for a smooth plug-and-play, so he doesn't have to buy the entire setup for the Jurassic Park he wants to install it in?
    Cheers

    He can use a supported dongle and microsd card with the scanner.

    -1
    #4632 44 days ago

    https://shop.sternpinball.com/collections/spare-parts?page=2

    Anyone know why the IFPA version of the upgrade kit is $50 cheaper, or know what login is being asked for when you go to that page? I tried a few different passwords related to Stern Insider and the IFPA but none got me in.

    #4633 44 days ago
    Quoted from YeOldPinPlayer:

    https://shop.sternpinball.com/collections/spare-parts?page=2
    Anyone know why the IFPA version of the upgrade kit is $50 cheaper, or know what login is being asked for when you go to that page? I tried a few different passwords related to Stern Insider and the IFPA but none got me in.

    Possibly for the IFPA rewards discount?

    #4634 44 days ago
    Quoted from RC_like_the_cola:

    He can use a supported dongle and microsd card with the scanner.

    Anywhere to find a list of supported dongle/card?

    #4635 44 days ago

    Yes, if you try to add the IFPA version to your cart you need a password of some sort

    #4636 44 days ago

    we have pro and premium/le insider kits in stock and ready to ship. I have one Star Wars Apron also in stock and ready to ship.

    Let me know if you guys need any.

    thank you

    #4637 44 days ago
    Quoted from number_runner:

    Anywhere to find a list of supported dongle/card?

    Probably in this thread. For my stealth install I used the TP link dongle that everyone seems to be using and a sandisk micro sd.

    amazon.com link »

    amazon.com link »

    #4638 44 days ago
    Quoted from RC_like_the_cola:

    Probably in this thread. For my stealth install I used the TP link dongle that everyone seems to be using and a sandisk micro sd.
    amazon.com link »
    amazon.com link »

    Thanks

    #4639 43 days ago

    For those plagued by phantom trough switch issues...

    from today's Godzilla release notes:

    - System - Updated to V3.31.0 on OS: V2.7.0

    - Updated to nodeboard firmware/protocol v1.3.0

    - Adjust timing to address phantom broken trough sw tech alerts.

    #4640 43 days ago

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    #4641 43 days ago
    Quoted from number_runner:

    Anywhere to find a list of supported dongle/card?

    WiFi chipsets known to work:
    8188EU Realtek Semiconductor Corp.
    8192EU Realtek Semiconductor Corp.
    8812BU Realtek Semiconductor Corp.
    RT5370 Ralink Technology, Corp.
    RT5572 Ralink Technology, Corp.

    Other Realtek chipsets that probably work:
    rtl8192cfw
    rtl8192cfwU
    rtl8192cfwU_B
    rtl8192cufw
    rtl8192cufw_A
    rtl8192cufw_B
    rtl8192cufw_TMSC
    rtl8712u

    Other Ralink chipsets that probably work:
    rt2561
    rt2661
    rt2860
    rt2870
    rt3070
    rt3071
    rt3090
    rt3290

    Any Class 10 32GB MicroSD Card

    #4642 43 days ago
    Quoted from dpkzone:

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    Yes I've noticed the same issue.

    #4643 43 days ago
    Quoted from dpkzone:

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    Quoted from davegauth:

    Yes I've noticed the same issue.

    Yes, just came to ask about this. Having this issue.

    #4644 43 days ago
    Quoted from dpkzone:

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    are they have clock issues again?

    #4645 42 days ago

    Is the latest Godzilla code forcing a check for the IC node board? Mine would always blink for a few minutes and then usually come on. When I updated last night to 1.04 I had to unplug it to get the other node boards to update since it got stuck on finding it. Now if I startup with it plugged in it won't detect the other node boards, and if I leave it unplugged it complains that node board 4 is not found but plays fine.

    #4646 42 days ago
    Quoted from dpkzone:

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    Same here. Probably an internal clock issue

    #4647 42 days ago

    The play counts are definitely not working correctly. I'm observing it now, and it's way off. Heck, it seems like - not oybis the main count not even close to the per game count. But neither of the counts appear to be keeping up with the dollars I am seeing being put into the machines.

    #4648 42 days ago
    Quoted from dpkzone:

    last few days the insider connected daily play counts for the location (pro) does not match the totals of the games at this location. anyone else seeing this?

    Yep, back to the old scenario,
    it was working great resetting at midnight
    each day for many months prior...

    #4649 42 days ago
    Quoted from davegauth:

    The play counts are definitely not working correctly. I'm observing it now, and it's way off. Heck, it seems like - not oybis the main count not even close to the per game count. But neither of the counts appear to be keeping up with the dollars I am seeing being put into the machines.

    yep. totally out of whack. the location counts, game counts and actually dollars in the game are all different. love the old "midnight reset" that ran well for months. hope they fix it soon.

    #4650 41 days ago

    My wifi connection has been terrible on my Bond so I tried replacing the dongle with a tp-link AC600 Nano Wireless USB Adapter. When I plugged it in is says “No USB Wi-Fi adapter” in the setup menu. Do I have to do something else other than just plug it in or is this adapter just not compatible?

    Here’s the link:
    https://www.officedepot.com/a/products/9878524/TP-LINK-AC600-Nano-USB-Wireless/?utm_source=google&utm_medium=cpc&mediacampaignid=71700000094055030_17217960228&gbraid=0AAAAAD2Eb4d_vnGAG2ZufHbDrDBJ-j03D&gbraid=0AAAAAD2Eb4d_vnGAG2ZufHbDrDBJ-j03D&gclid=EAIaIQobChMIj7Xc1JaO_QIVmh-tBh1iSA3HEAQYASABEgKOF_D_BwE&gclsrc=aw.ds

    There are 4,804 posts in this topic. You are on page 93 of 97.

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