I have this issue with my AIQ and it's hardwired. My Rush always connects to IC much faster than AIQ for some reason. Not sure if there a difference between the game coming with it versus adding it separately.

As a home user, with young grandchildren, it would be helpful if we could create multiple identities on a single home account. This way, my grown children could create accounts for themselves, and their kids, my grandsons, could “piggyback” on their parents accounts. These young kids do not have phones or have their own email addresses but would like to be part of the “home team”. It seems like this would be a great way for Stern to “grow the base” of future pinball players/owners,

You can add them to the home team very easily without them having a phone. Just create their account for them and add them to your home team, and then they can just select themselves in the game.

I believe you're overlooking the whole point of their suggestion. You say "Just create their account for them", but that's exactly what they want to avoid. And IMHO for good reason.

Today after a short IC outage, when you know they are releasing changes, we got new badges called events. Sure not we are standing by to hear more about this. I bet they are getting the badge ready for Expo 22!!! See you there.

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What reason is that? If you are creating accounts that have no actual interaction with the kids - who cares.

The poster mentions creating 'feeder' activity... just create an account for them using an email alias and add them to home-team if you want their process/stats recorded separately. Then when the kids grow up, they take ownership of the account. No fancy voodoo required.

Exactly and kids these days want to compete for badges against each other.

If you want them tracked separately - just give them their own account.
If you want them usable without a device - just put them on home-team or print out the QR codes of the accounts to use.

There is no exposure to them having an account if you literally just have them never log into it.

Stern faces a whole new set of requirements when you start targeting children specifically online.

You can make them email accounts they dont even have to know about and just print the QR codes. Make them little badges they'll love it.

But they won't even know about the badges they have, if they aren't looking at their (non existent?) account, on some sort of computer or mobile device.

It sounds like what you are asking for just kind of doesn't make any sense in a real world scenario.

Kids that are interested in pinball also seems a little far fetched

They can see badges by having the accounts share their stats with someone you DO trust to have an account.

A real request would be to have Stern enable a public profile that users could enable that would show achievements, etc. This would solve your problem and is far more achievable and usable then the idea of having accounts that aren't really accounts.. but have account things... and maybe promote to real accounts later.

And what do you think they will have to use in order to view those stats?

I am talking about having these sub accounts for home use only.

You are looking to solve a problem that doesn't really exist. The problem has already been solved two fold by Nintendo, Sony, and Xbox with their consoles and online platforms, and every one requires an account.

I made an account for my son on his Switch. He's 7 and doesn't know that the account is even tied to an email. He's setup as a child account on our family plan but he has a "real" account.

You could so easily just do this and your problem is solved, but for some reason you are choosing not to because you want some alternative solution that just doesn't make sense, especially since the problem is already solved.

Multiple people in this thread have given you some great suggestions on how to do this.

Once they are the Home Team, regardless how they get there, all they have to do is hold the left flipper and select their profile.

Reminds me of my wife - she could care less about this sort of stuff. Could care less even more when we went to an arcade w/some IC pins. Zero interest.

But...then we got GZ, she signed up for IC and she's all on board now. But it's more about kicking my arse than anything else. But she ques up IC on location now w/o exception.

Uhh... the fact someone needs a computing device and logins to see any stats isn't going to be solved by having secondary accounts.

So like I said (and you quoted) "someone you DO trust to have an account." who obviously logs in and shows them the stats.

If you don't trust them to have logins.. and you don't trust them to use computing devices... what is your solution to have these child accounts see everything?

FYI, while you are playing if you hold the flippers and then start cycling through screens it will show you all of the achievements you have earned and the ones you are yet to earn.

Not as easy as looking at it on a computer which can show you all of your achievements for all games you have played, but here is a way a child could review their achievements directly from the machine itself.

I know. My point was he doesn’t want them to have a device yet he wants them to be able to view and share stats. And that isn’t possible.

Thanks I was not even aware of that.

Maybe they want the kids to create the account with the pinball machine? Sounds fun with just the flipper buttons and middle button.

They are releasing an app at some point, in theory they could create easier interfaces that open up a world of possibilities. In... theory... if you still have faith that it won't just be the same setup, just, slightly easier to get to.

After todays update all my IC machines lost the icons. Anyone else?

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Mine were showing the little fire ghost guy too, what is that thing supposed to be anyways?

Lol not sure but it’s not a war hammer!

Yep same thing - little fire ghost guy too. Weird, logging into the website, my usual icon was still there, it was just on the game.

They did a few updates today and sure the icons for logged in games slipped QA. But the good news now they are ready for event badges.

My selected icon's gone on my pin now too. But it's still showing in my IC website account.

Well, using an email based account for a child is slightly problematic in countries where in theory, you can't create an email for account for anyone below a certain age. For example, can't create an account for anyone below 15 in France on Google (and I believe it's actually a legal requirement)

You can cheat, sure, and setup a false birth date, but then it introduces a whole set of new issues, specifically:
- You can't change the birth date of said account afterward. So you have to create a very specific account just for the purpose of cheating the birth date.
- At the majority date, Google will enable full access to their services. Since you cheated on the birth date, well... This means that your 10y old now have full Google access. Not good IMO

Nintendo solved it by creating a child account notion, as you point out, but it does not have to be tied to a dedicated email. It is controlled by a specific guardian account. They can from their app see their own achievements/etc, but these accounts are limited

So in my opinion the request is very valid, at least until there is a notion of a worldwide "legal identify e-card" which could be used to create account (and restrict/enable services per local government regulations). Email definitely is not such an identity e-card.

Use the gmail dot trick with your own gmail account.

As with others, my icons are reset on my machine. What's more interesting is that my streak progress seems to have been borked!

I got the 30 day streak badge on October 2nd, but as of this morning (twelve days later), the progress section shows my streak progress as 23 days. If it was a full "reset", my streak should be 12 days - what little of my activity is available is correct (I can only see back to the 6th) so I'm hoping this is just a math error and the stats on the back end are accurate. I didn't seem to lose any actual achievements though, so that's good.

On the other hand, if my streak was lost..... "oh no I have to play more pinball to restart that badge - the horror!"

or the + trick. [email protected]

Our operator account is failing log-in with "please enter a valid email address" today from our custom domain, my personal IC login from yahoo works fine. Anyone else getting an invalid email error at the front door today?

Oops, game I played wasn't updated.

Nice! I didn't know about this. Will definitely use this feature, especially on locations to see what achievements I still need. I have a screenshot on my phone of QR, so with this I don't even need to log into site at all to see what achievements to go for.

I've always thought it would be nice to see the achievement list on the actual machine itself. Turns out it was there all along (unless it was only recently added to code), if I used instant info more I would have already known about it.

Icons appear to be restored within the machines now. (Saw this both at home & on location today.)

Nintendo is a global company with kids as one of their primary markets. They have the resources to setup, test and implement special sub-accounts, notions, whatever for them. Stern, not so much. I'd rather they spend the time on things like the leaderboard, set it up for home use, add more operator features, tournament integration, etc.

I can't follow my 10 year old and only his initials show up on screen, not even his online name. Even on location on there leader boards locally and the stern global events. I assume that is by design because he is a child and Stern has some of those protections in place currently.

I searched the thread for multiple locations, 2nd location, etc…nothing came back that answered my question. As a non operator, when I set up my IC game room, it is tied to a physical address. However I have pins at two personal addresses, a home and a cabin.

I just added a new IC game to my collection, but I can only add it to my existing game room, which is not the physical location of the new game.

Can I as a paying, but non-operator IC member, establish more than one game room? Or am I limited to a ‘virtual game room’ rooted to a physical address where not all the games are physically located. Specifically, I would have a Rush and AIQ at one physical location and a LZ and Star Wars at a second physical location. All IC connected.

Can I have 2 game rooms, or only one?

One - but There really is no difference these days about it that would impact you.

Hi,

I have a problem with my Rush Insider Connected Kit. It works by Wifi without any Problems. But i want connect the Pin by a wired connection. So if I go in the Menue and start the Auto connection by wire, the Pin is searching, an nothing else happens. It ist not possible to connect the Rush LE by wire. If I connect the same Internet cable to the Stranger Things LE, the Pins works fine by a wired connection. Has anybody else this problem? Can this be a Software problem? I use the 1.00 Code. I think it is the actually code. Thanks for some Infos.

My Rush LE works fine hardwired to the port in the backbox. And it connects fast, compared to my AIQ LE which takes awhile to connect (with the Stern IC kit) for some reason.

Thanks for your reply,

I found the mistake. My MPU Board have an error. So I put the same board from the Avengers LE in my Rush LE and the connection hardwired works fine. I called today my distributor, and he will change the Board.

I like the jukebox feature on all the Spike 2 games. Not specifically related to IC though.

Hold both flippers before starting a game to bring up the menu for standard, Competition, wizard modes, DJ Mixer.

Did you see George Gomez mention on the 007 stream tonight that one of the main reasons for no home leader boards is that operators want this to be exclusive to location play? I am not sure I buy this excuse. I think Stern want to differentiate home and location accounts so that can justify charging pro accounts in the future.

If’s that’s the case it’s a let down. For those home users with multiple games and across the board investment of IC on each it sucks. Not sure this would detract from the operator experience as no one but friends at home enjoy this. If anything it would drive more people to check out leaderboards on location. In my area only one place has done a public board and 90% of the time the screen is off.

like golden tee
Home users flat fee per year maybe per machine.
operator accounts per game played cut

Do you think the app will be released before the 1 year anniversary of this product?

One thing that would be great and drive location play, at least it would for me, is for the stern site to show which machines are currently connected to insider connect. My wife and I will use sterns site to see which locations have connected machines near us. And more than once we've been burned that a location didn't have a machine that sterns site said it did. Or that a machine is down or not connected at the moment. I'd love to know which machines are currently active and connected to IC.

I was really hoping for a feature release wave push at expo….

At the expo that was asked and they said it has been discussed. No word on when but it’s coming.

Bullshit excuse. They better have home leaderboards avail down the road.