Quoted from Jesder:
My insider connected pro kit arrived yesterday and I went through the set up process.
Sadly I'm stuck at the "User address verification failed" error when trying to complete registration.
I contacted Stern who got back to me over night saying that Insider Connected is having issues with registartion for addresses outside the US at the moment. So not much I can do other than wait and hope they get it resolved quickly.
I don't understand the need for address verification when the game is being registered directly to my insider connected account. It would make sense if I'm a location/venue and want to have "verified" achievements - then I can understand there would be a few extra hoops to jump through to ensure only machines registered to verified locations can support the feature. But for someone like myself who only has my games at home, address verification seems unessessary to me.
I'm in the USA, but had the same issue. Eventually, I tried a PO Box that I have.
I opened a ticket on Stern's Zendesk site, and they got back to me. They said they were having a few problems on their end, and it might take several days to validate. Interestingly, the address field I now have in my Stern Insider account is now completely empty, according to the website. I asked about this, and they said it's normal (shrug). Don't change it, unless you intend to change your address, as that will reset the verification procedure and it might not work anymore.
Happily, now, it works! I returned to the game when I could, and it immediately jumped onto the Stern Insider network and was happy, the first time. So, that's good. I completed the registration process on the app, without further incident, and the game is now happy. It recognizes me (and other players) and awards achievements.