(Topic ID: 299309)

Stern Insider Connected

By anathematize

9 months ago


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    There are 3,085 posts in this topic. You are on page 38 of 62.
    #1851 5 months ago

    Got my GZ prem today and already have it wired up to use the scanner with Iron Maiden. Works perfectly with the 4x1 switch posted above. Really enjoying the achievements more than I thought I would.

    Oh and GZ is an amazing game. It may eventually unseat Iron Maiden as Elwin’s best game.

    #1852 5 months ago
    Quoted from Jamwin:

    Yes NIB arrived today IC installed but makes sense that it doesn’t work because it’s not supported yet. I only have one other pin with active IC and already I hate having to manually enter my initials. Sigh….but thx for the insight.

    What is the game code version pre-installed in your Mando?

    #1853 5 months ago
    Quoted from Peanuts:

    What is the game code version pre-installed in your Mando?

    .98 code came installed

    #1854 5 months ago
    Quoted from Jamwin:

    Yes NIB arrived today IC installed but makes sense that it doesn’t work because it’s not supported yet. I only have one other pin with active IC and already I hate having to manually enter my initials. Sigh….but thx for the insight.

    So is this the first known non-Godzilla insider connected table out in the wild outside of expos that Stern has been visiting?

    Could you post a picture of the apron? I'm curious to see if they did any custom art for it. The Godzilla apron is beautiful, but the artist went into it knowing IC was going to be a feature of the table.

    #1855 5 months ago
    Quoted from KingVidiot:

    So is this the first known non-Godzilla insider connected table out in the wild outside of expos that Stern has been visiting?

    Could you post a picture of the apron? I'm curious to see if they did any custom art for it. The Godzilla apron is beautiful, but the artist went into it knowing IC was going to be a feature of the table.

    Not quite... There have at least been Jurassics that went out already.
    https://pinside.com/pinball/forum/topic/jurassic-park-stern-2019-owners-club-welcome-to-jurassic-park/page/246#post-6621210

    I, too, was disappointed to see the lack of custom art around the scanner.

    #1856 5 months ago
    Quoted from gblack:

    I bet code is ready. Licensing is not.

    At expo the Mando games had 'toppers' that said "Stern Insider Coming Soon - Pending Licensor Approval"

    Hoping Disney comes through soon? I'm curious what the holdup is?

    #1857 5 months ago
    Quoted from TheProgrammer:

    At expo the Mando games had 'toppers' that said "Stern Insider Coming Soon - Pending Licensor Approval"
    Hoping Disney comes through soon? I'm curious what the holdup is?

    Have to get all the achievement icons approved at a minimum. And I’m sure the process with Disney is a slow one.

    #1858 5 months ago

    Installed a Pro Insider kit to our Aerosmith Pro earlier and it works fine...except now the machine randomly restarts. Maybe once an hour and it doesn't seem to be tied to any event. It restarted once after a ball drained on one player and it was waiting on the next player to step up.

    Any thoughts? Bug in the code? Maybe bump up the power on the power supply a tiny bit? (I saw that in the Aerosmith thread as a fix for restarts)

    #1859 5 months ago

    Update, I just noticed that while the machine is just sitting there powered on...it is restarting about every minute or so. Every time the "Stern" logo loads onto the screen...restart.

    Video that I took showing it restarting:
    https://www.dropbox.com/s/2c3k6qgdxxkkdwg/Video%20Dec%2004%2C%207%2015%2010%20PM.mov?dl=0

    -3
    #1860 5 months ago
    Quoted from Niterider:

    while the machine is just sitting there powered on...it is restarting about every minute or so. Every time the "Stern" logo loads onto the screen...restart.

    Try posting in the tech area. This thread is about Stern Insider Connected.

    #1861 5 months ago
    Quoted from Niterider:

    Update, I just noticed that while the machine is just sitting there powered on...it is restarting about every minute or so. Every time the "Stern" logo loads onto the screen...restart.
    Video that I took showing it restarting:
    https://www.dropbox.com/s/2c3k6qgdxxkkdwg/Video%20Dec%2004%2C%207%2015%2010%20PM.mov?dl=0

    Try reporting to stern so they can update code.

    #1862 5 months ago
    Quoted from YeOldPinPlayer:

    Try posting in the tech area. This thread is about Stern Insider Connected.

    Well, it started this after I updated and installed the Insider kit. So I kinda assumed it was related...

    #1863 5 months ago

    Is insider down for anyone? I can’t seem to connect.

    #1864 5 months ago

    Has Stern said how you get the correct art/stickers for a Pro that has been upgraded?

    Looks like the apron that will ship is the generic black plastic. So how do I get it to look like my old Aerosmith apron?

    #1865 5 months ago

    I just ordered an Aerosmith decal set from Marco Specialties. It has the apron decals and I'll have a new set of target stickers if we ever wear the originals out.

    #1866 5 months ago

    Report from my freshly installed BKSoR IC kit...

    The apron light blanks were held in with about 5 pounds of hot glue. No risk of them coming loose but a little work to remove. The included wifi adapter would not be recognized and had to be uninstalled - re installed about 10 times before it was recognized with a couple restarts in between. Worked on the last attempt before I gave up. It wasn't the canakit wifi adapter but another brand with a white cap. My kit did not come with the apron decals it was supposed to (the directions say they're included). It registered to my location as it was supposed to and played fine, but while I was there I noticed at one point it seemed to randomly restart during attract mode. Hopefully this was just a fluke and doesn't happen during any customer games.

    #1867 5 months ago
    Quoted from Niterider:I just ordered an Aerosmith decal set from Marco Specialties. It has the apron decals and I'll have a new set of target stickers if we ever wear the originals out.

    Contact stern. I did and I’m supposedly getting two sticker kits for mine

    #1868 5 months ago

    Trying to setup my IC on a JP Premium. I'm getting "No connection" on the "Server loopback" when I test the connection. It's running off a good WiFi signal. The CDN speed test checks out good. When I try to connect it's showing "Unable to connect to Stern Insider Connected". I'm guessing this "Server loopback" may be holding things up? I have a Godzilla Premium sitting next to JP running off the same WiFi and everything with the Insider Connected is working just fine. Any thoughts? Thanks in advance!

    *Update- Fixed the problem- Just cycled the power and the "Server loopback" tested good. I was able to then select "Stern Insider Connected" connection and it prompted me to register my machine. Everything seems to be working good now.

    #1869 5 months ago
    Quoted from drewthegator:

    Trying to setup my IC on a JP Premium. I'm getting "No connection" on the "Server loopback" when I test the connection. It's running off a good WiFi signal. The CDN speed test checks out good. When I try to connect it's showing "Unable to connect to Stern Insider Connected". I'm guessing this "Server loopback" may be holding things up? I have a Godzilla Premium sitting next to JP running off the same WiFi and everything with the Insider Connected is working just fine. Any thoughts? Thanks in advance!
    *Update- Fixed the problem- Just cycled the power and the "Server loopback" tested good. I was able to then select "Stern Insider Connected" connection and it prompted me to register my machine. Everything seems to be working good now.

    New error for me. Have had insider up on pro home machine since I received it in October. Today when I scan I get message "This machine is currently offline." However, in the admin menu it shows the status of the machine being connected to Stern Insider Connected, it's able to check for software updates and confirms it is up to date, and it's on the same wifi I'm using on my laptop to send this message.

    However, like the quoted messaged, I'm getting "no connection" on the "server loopback." I already power cycled and the problem persists. Any ideas?

    UPDATE: Did some work on machine with some more reboots and now it works. I suspect it was a temporary problem with insider connected rather than with my machine (the service seems to go down from time to time).

    #1870 5 months ago

    The game continued randomly restarting during attract but a full install with a different USB drive seems to have fixed it.

    #1871 5 months ago
    Quoted from jdoz2:

    Contact stern. I did and I’m supposedly getting two sticker kits for mine

    What's the best way to contact them for this?

    #1872 5 months ago
    Quoted from blueberryjohnson:

    New error for me. Have had insider up on pro home machine since I received it in October. Today when I scan I get message "This machine is currently offline." However, in the admin menu it shows the status of the machine being connected to Stern Insider Connected, it's able to check for software updates and confirms it is up to date, and it's on the same wifi I'm using on my laptop to send this message.
    However, like the quoted messaged, I'm getting "no connection" on the "server loopback." I already power cycled and the problem persists. Any ideas?
    UPDATE: Did some work on machine with some more reboots and now it works. I suspect it was a temporary problem with insider connected rather than with my machine (the service seems to go down from time to time).

    I do know if you try to scan in right after you power the game on, you will get that ‘machine offline’ message if the game hasn’t yet connected online. For me, as soon as I see the qr splash screen, I’m live/connected.

    Did you try to scan in early and the game wasn’t online?

    #1873 5 months ago
    Quoted from scootss:

    What's the best way to contact them for this?

    typically through your distributor. customer support is part of thier job.

    #1874 5 months ago
    Quoted from Wmsfan:

    I do know if you try to scan in right after you power the game on, you will get that ‘machine offline’ message if the game hasn’t yet connected online. For me, as soon as I see the qr splash screen, I’m live/connected.
    Did you try to scan in early and the game wasn’t online?

    Nah, scanned after it had been online for maybe an hour.

    Anyway, it eventually resolved itself. Though I don't know why/how.

    #1875 5 months ago

    Tilt had a ton of insider connected kits at Pincinnati. I assume they were all for operators though.

    #1876 5 months ago
    Quoted from blueberryjohnson:

    Nah, scanned after it had been online for maybe an hour.
    Anyway, it eventually resolved itself. Though I don't know why/how.

    Same thing happens to me sometimes. "This machine is currently offline." I just either play without being connected or come back later and try again.

    #1877 5 months ago

    Hi,
    Catching up the train on insider.
    Godzilla is currently updating.
    That works well, as the jjp scorbit does.
    Pros and cons for both ways of dealing with pinball connectivity.

    Is there any way to add a cheap insider kit, I guess the whole electronic stuff is cheaper than the 220€ asked by Stern..
    Some DIY??

    Edit :
    OK, so the qr reader seems proprietary with a node board. Moving it to another game enables the connectivity. The wifi dongle can be purchased anywhere.
    But what if you start a connected game without the qr reader?
    I saw the doc for sharing the reader but my games are not in the same room, so physically difficult to do so..
    I would be glad to have connectivity without the qr reader for upcoming functions of audits and sharing..

    #1878 5 months ago
    Quoted from BENETNATH:

    Hi,
    Catching up the train on insider.
    Godzilla is currently updating.
    That works well, as the jjp scorbit does.
    Pros and cons for both ways of dealing with pinball connectivity.
    Is there any way to add a cheap insider kit, I guess the whole electronic stuff is cheaper than the 220€ asked by Stern..
    Some DIY??
    Edit :
    OK, so the qr reader seems proprietary with a node board. Moving it to another game enables the connectivity. The wifi dongle can be purchased anywhere.
    But what if you start a connected game without the qr reader?
    I saw the doc for sharing the reader but my games are not in the same room, so physically difficult to do so..
    I would be glad to have connectivity without the qr reader for upcoming functions of audits and sharing..

    You can always buy one kit for the QR reader (or remove the one from your GZ) and move it from game to game by plugging an Ethernet Cable on node 4 and mount it externally. (don't forget the micro sd card + Wifi Dongle).

    #1879 5 months ago
    Quoted from chuckwurt:

    Tilt had a ton of insider connected kits at Pincinnati. I assume they were all for operators though.

    Yeah he set up pick up at the show for some ops. He shipped out my two before the show so Im going to install mine today.

    #1880 5 months ago

    Got an email from stern today that upgrade kits have started shipping to dealers and distributors. Does anyone know a dealer or disti that has them available to order now?

    #1881 5 months ago
    Quoted from ZoraShinoda:

    Got an email from stern today that upgrade kits have started shipping to dealers and distributors. Does anyone know a dealer or disti that has them available to order now?

    Flipnout , cointaker, Marco, and nitro have them to order on their site. Don't expect it to ship till 2022 though. Operators are the only ones that have access to retrofit kits.

    #1882 5 months ago

    Stern has posted a new video on Youtube, illustrating how to install the insider connected kit on an existing machine.
    See attached link:

    #1883 5 months ago
    Quoted from Dent00:

    Stern has posted a new video on Youtube, illustrating how to install the insider connected kit on an existing machine.

    ...and deadflip is streaming an install live tomorrow (tuesday) at 6PM Central.

    #1884 5 months ago

    Tried installing one on my route today and keep getting the “no server loopback” left without it working and frustrated. Sure wish stern would start doing phone support again…

    #1885 5 months ago
    Quoted from C_Presley:

    Tried installing one on my route today and keep getting the “no server loopback” left without it working and frustrated. Sure wish stern would start doing phone support again…

    Thank you for saying this.

    I tried to install two today as well and have been back and forth on emails all day. I installed Godzilla fine but I’m getting the same error.

    8D3FCD61-03FB-4AF8-9DCE-3DB467711127 (resized).jpeg
    #1886 5 months ago

    Update on Aerosmith restarting during attract mode.

    Someone suggested flashing a new class 10 SD card and installing it. No change.

    Then I took my USB that had the update code still on it and ran the full update again. After running the second update, I have not seen it restart again. <fingers crossed>

    The only thing that bugged me on this update was I had to pull the WiFi adapter out so my USB stick would plug in. I just put the WiFi adapter back in before I restarted it. It came right back up.

    #1887 5 months ago

    Anybody having an issue with their USB wifi adapter not being recognized?

    #1888 5 months ago
    Quoted from Chalkey:

    Anybody having an issue with their USB wifi adapter not being recognized?

    Did the microSD card is detected?

    #1889 5 months ago

    Got my Elvira working with the micro sd card, canakit wifi usb, and an RJ45 coupler extender. Easier than expected.

    The next step is to wire all 4 of my insider-ready machines via a 4 way switcher. Parts should be here soon.

    I really like how the pinball machine generates a QR code for your wifi network. It’s a nice convenience, esp with 128 bit encryption passwords.

    #1890 5 months ago
    Quoted from jurulz:

    Did the microSD card is detected?

    Yeah I think so, the app was up and saying something along the lines of "usb wifi adapter not installed ". I had trouble getting it recognized during the installation, then it finally worked After a few reseats / reboots. Today the game isn't being seen as connected even though it's up and running on location. I had somebody there reboot it and still no dice.

    #1891 5 months ago
    Quoted from KingVidiot:

    Got my Elvira working with the micro sd card, canakit wifi usb, and an RJ45 coupler extender. Easier than expected.
    The next step is to wire all 4 of my insider-ready machines via a 4 way switcher. Parts should be here soon.
    I really like how the pinball machine generates a QR code for your wifi network. It’s a nice convenience, esp with 128 bit encryption passwords.

    Welcome to the club!! Yeah sharing the QR reader is super easy to do. Seems that my quick guide that i built in couple minutes is not that bad haha.

    #1892 5 months ago
    Quoted from Chalkey:

    Yeah I think so, the app was up and saying something along the lines of "usb wifi adapter not installed ". I had trouble getting it recognized during the installation, then it finally worked After a few reseats / reboots. Today the game isn't being seen as connected even though it's up and running on location. I had somebody there reboot it and still no dice.

    Did you try to reseat the dongle or change the USB port?

    #1893 5 months ago

    Yeah it seemed to just randomly work one time after many reseats and reboots and port changes

    #1894 5 months ago

    Would be nice if you could save connect profiles on a machine, sort of a pain to have to scan every time when it’s a home machine and only one person playing it. But enjoying the features!

    #1895 5 months ago

    What do you guys like about the insider connect? I have it on my GZ and lost interest using it. It seems like more hassle than it’s worth. What am I missing?

    #1896 5 months ago
    Quoted from RobbyIRL5:

    Would be nice if you could save connect profiles on a machine, sort of a pain to have to scan every time when it’s a home machine and only one person playing it. But enjoying the features!

    One setting I found that helps a little is for the insider connected profile timeout after a completed game, which you can set to a max of 300 seconds.

    #1897 5 months ago
    Quoted from nocreditdot:

    What do you guys like about the insider connect? I have it on my GZ and lost interest using it. It seems like more hassle than it’s worth. What am I missing?

    Agreed. For home use, it’s really not good for much at this point.

    #1898 5 months ago
    Quoted from Wmsfan:

    Agreed. For home use, it’s really not good for much at this point.

    Fun to save a killer score. And encouraging to see “achievements” pop up, but agree not of much value.

    #1899 5 months ago

    Anyway to share a QR reader between two games across the room from each other without running a cat5 cable across the floor?

    (Yes, I know the easiest way would be to put the two machines next to each other but easier said than done)

    #1900 5 months ago

    Amis anyone still getting the “server loop back: no connection” error” still?
    It’s been like that on mine for 2 days and did the reseat, reset and power cycle tasks already… thanks

    There are 3,085 posts in this topic. You are on page 38 of 62.

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