Quoted from barndawg:A new problem has cropped up on my Godzilla (Premium) machine where the building is occasionally getting stuck/wedged (and makes a horrible noise as its motors run but it can't move). I think it's leaning forward and getting caught on the bridge though I'm not entirely sure. If I open the game and give the building a firm push I can feel it come free.
Anyone else experienced this? Is there way to tighten it into place better as it seems to have a fair bit of play back and forth.
Congrats on the Godzilla Premium win! I had a similar issue with my machine’s building. Mine made a grinding sound when dropping into the playfield, but would raise normally. I contacted Stern’s support and in my case Stern sent me a replacement building. Very easy swap out and have had no problems since. The building now raises and lowers almost silently.
While you get this resolved and so you can enjoy your machine, you should be able to disable the building mech in the service menu.