Quoted from HoakyPoaky:

I'm interested to see how this particular protector works out above the magna-grab.
The clearances between the moving bridge & the magnet plastic are extremely tight. Owners should be looking at their games closely, because when the bridge opens, the metal frame of the bridge can make contact with that plastic. Repetitive hits will eventually cause that plastic to wear down & break. I'm really surprised they didn't include an extra magnet plastic, because of all the plastics in the game, I think it's the one that's most likely to break eventually.
The leading edge of that plastic "floats" above the magnet, so the only way to protect it is to add a protector underneath it. But this is going to raise the plastic a few millimeters, leading to more contact with the opening bridge.
[quoted image]

Quoted from DeathHimself:

“Mothra joins the battle”

Quoted from DVDA:

I do not have a framing square. What do you mean when you say the cab could be racked? does it mean not square?

Quoted from nicoy3k:

Lol wtf is that from?

Quoted from TaylorVA:

Who did you order these from?

Quoted from bigd1979:

Is stern still making premiums and pros? Is anyone still expecting a first run delivery over the next few weeks?

Quoted from DVDA:

just got my premium last night and does anyone else having a issue with moving the playfield? mine is crazy tight in the cabinet and is difficult lifting and lowering? mine has zero room on the sides

Quoted from benjoewoo:

Does anyone know where you can plug an ethernet cord directly into the premium game?

Quoted from benjoewoo:

Does anyone know where you can plug an ethernet cord directly into the premium game?

Quoted from hanzie:

I’m being told by my distributor September of next year for my premium I hope that changes or I can find one before then. Stern has a hit title on their hands they will be working on these for a while

Quoted from RonaldRaygun_:

I just got my premium today!
I had a few issues I wanted to see if any of you could help with. It's my first pin and I'm looking to see if any of you had any issues with your flippers right out of the gate? For whatever reason, my lower left flipper refuses to actuate with the switch. It will actuate if I go into the coil test, but that is the only way it will fire. I've checked the flipper switch, and it makes good contact. I'm not entirely sure where to look next.
If I lift the play field to examine the underside, I can never get it to sit nicely back into the slots at the front. Those little fingers sit about 1/8 of an inch away from the slot. I have to lift the back of the playfield in order to get it to drop into the slot.
The plunger also seems to be out of alignment. The autoplunger works just fine, but the shooter rod retaining washer hits the side of the autoplunger - thing? The little metal fork. The manual plunges are always incredibly weak because of this. Barely making it out of the shooter lane. I included a picture of the alignment of the rod.
Thanks for any help!
[quoted image]

Quoted from PinMonk:

Spamming the right ramp super trains got him more than 1.1 billion alone. He just kept hitting that ramp, building the value of that shot. He was up to 104 Million per shot before he missed and the shot reset.
https://www.twitch.tv/videos/1219013286?t=00h03m12s
He said he got 8 billion before but hasn't been able to repeat it.

Quoted from HoakyPoaky:

Uhhhh it's only like a tiny replica of the best toy ever!

Quoted from pb456:

Sure looks like a code exploit to me, aka Earthshaker.

Quoted from hanzie:

I’m being told by my distributor September of next year for my premium I hope that changes or I can find one before then. Stern has a hit title on their hands they will be working on these for a while

Quoted from cigarman79:

My preorder was quoted at June ‘22 delivery

Quoted from PinMonk:

Flipper, from most to least likely:
The left flipper is a stack, so when you press it, does your upper left flipper activate, but not your lower? It's likely you need to adjust the blades by bending them in so they make contact sooner for both the upper and lower blades.
If not that, check the wires to make sure that there isn't a broken wire on the left flipper button switch.
If that checks out, then with a multimeter follow the wire back and test continuity of each wire going to the button to make sure there's not a break in the wire.
For the shooter:
You can loosen the three screws on the inside opposite the shooter plate the rod is attached to and adjust, then re-tighten to get it more centered.

Quoted from HoakyPoaky:

I'm interested to see how this particular protector works out above the magna-grab.
The clearances between the moving bridge & the magnet plastic are extremely tight. Owners should be looking at their games closely, because when the bridge opens, the metal frame of the bridge can make contact with that plastic. Repetitive hits will eventually cause that plastic to wear down & break. I'm really surprised they didn't include an extra magnet plastic, because of all the plastics in the game, I think it's the one that's most likely to break eventually.
The leading edge of that plastic "floats" above the magnet, so the only way to protect it is to add a protector underneath it. But this is going to raise the plastic a few millimeters, leading to more contact with the opening bridge.
[quoted image]

Quoted from HoakyPoaky:

Uhhhh it's only like a tiny replica of the best toy ever!

Quoted from Nikko:

Yep, already broke mine! Stern is sending me a new one and I got a full set of plastic protectors that arrived today.[quoted image][quoted image]

Quoted from PinMonk:

Is the cabinet square?

Quoted from RonaldRaygun_:

So the blades of the switch function normally. I checked for continuity on the switch and it operates fine. I traced the wires and shot for continuity along the entire wire from the switch to the connector on node 8. Got good continuity on each of the 4 wires. I have no idea where to go now.
When I first booted up the game, I got node board 1, 4, 8, 9 errors. After reseating every connection, I no longer have those errors, but would that have messed anything up?

Quoted from DVDA:

the cabinet is not square. not sure how to fix this or if its possible

Quoted from Good-Times:

Replacing that broken under-bridge plastic with a new piece AND protector is only going to make it more prone to breakage though wouldn't it? Almost looks like the bridge plastic needs a little Dremelling. Or just use a plastic protector without the plastic - that way you get to see the captive ball!

Quoted from PinMonk:

Hard to tell if it's the plastic trim on the bridge or the metal underneath that's impacting the plastic. Putting some kind of thin adhesive rubber strip on the bottom of the bridge might be a good way to cushion impacts.

Quoted from BeeGee6533:

That bridge pounds the plastic beneath it with a lot of force and fairly often I believe. I put a piece of target foam on top of the plastic where it impacts from the bridge above it. Seems to be working well as the foam is now absorbing the force. I can see that it’s indented on the foam from the multiple hits it takes already.
[quoted image]

Quoted from DeathHimself:

Does the ball still clear the other half when the bridge is out to drop cleanly onto the playfield?

Quoted from DVDA:

just got my premium last night and does anyone else having a issue with moving the playfield? mine is crazy tight in the cabinet and is difficult lifting and lowering? mine has zero room on the sides

Quoted from DeathHimself:

“Mothra joins the battle”[quoted image]

Quoted from MUGEN_4_LIFE:

Just gotta gift from a fellow pinball friend of mine and Im loving it! Diddy mods killed it! Just wish the third tower could line up with the second and I could string up wires for them! Love love LOVE THIS MOD! ❤
[quoted image]

Quoted from Jkush18:

I emailed Stern last night about my
Shaker motor failing. It was making high pitched noises before it ultimately just stopped working. Stern has already gotten back to me in under 24 hours and is sending out a replacement under warranty. Pablo knows his stuff…I still miss Chas…but glad someone with the right knowledge and attentiveness to the customer has taken over the reigns. FWIW Stern has always be willing to help me out over the years even on out of warranty items! Thanks for continuing the commitment to your customers we greatly appreciate it!

Quoted from Nikko:

Yep, already broke mine! Stern is sending me a new one and I got a full set of plastic protectors that arrived today.[quoted image][quoted image]

Quoted from PinMonk:

Is the cabinet square?

Quoted from PDXFlipper:

Where did you pick up your game from?

Quoted from HoakyPoaky:

Uhhhh it's only like a tiny replica of the best toy ever!

Quoted from RonaldRaygun_:

I just got my premium today!
I had a few issues I wanted to see if any of you could help with. It's my first pin and I'm looking to see if any of you had any issues with your flippers right out of the gate? For whatever reason, my lower left flipper refuses to actuate with the switch. It will actuate if I go into the coil test, but that is the only way it will fire. I've checked the flipper switch, and it makes good contact. I'm not entirely sure where to look next.
If I lift the play field to examine the underside, I can never get it to sit nicely back into the slots at the front. Those little fingers sit about 1/8 of an inch away from the slot. I have to lift the back of the playfield in order to get it to drop into the slot.
The plunger also seems to be out of alignment. The autoplunger works just fine, but the shooter rod retaining washer hits the side of the autoplunger - thing? The little metal fork. The manual plunges are always incredibly weak because of this. Barely making it out of the shooter lane. I included a picture of the alignment of the rod.
Thanks for any help!
[quoted image]

Quoted from RonaldRaygun_:

I just got my premium today!
I had a few issues I wanted to see if any of you could help with. It's my first pin and I'm looking to see if any of you had any issues with your flippers right out of the gate? For whatever reason, my lower left flipper refuses to actuate with the switch. It will actuate if I go into the coil test, but that is the only way it will fire. I've checked the flipper switch, and it makes good contact. I'm not entirely sure where to look next.
If I lift the play field to examine the underside, I can never get it to sit nicely back into the slots at the front. Those little fingers sit about 1/8 of an inch away from the slot. I have to lift the back of the playfield in order to get it to drop into the slot.
The plunger also seems to be out of alignment. The autoplunger works just fine, but the shooter rod retaining washer hits the side of the autoplunger - thing? The little metal fork. The manual plunges are always incredibly weak because of this. Barely making it out of the shooter lane. I included a picture of the alignment of the rod.
Thanks for any help!
[quoted image]