Quoted from PinMonk:
I've shipped a TON of pins (both buying and selling) using legs-on white glove service and had zero issues. However, in olden times when I was crating and palleting pins to ship some DID get damaged (and it was a LOT more work). As long as you're watching to make sure they use enough packing blankets and install all 4 leg boards down to the levelers, you'll probably be fine. I also have cheap $5 harbor freight moving blankets on hand in case they don't come with enough of them for a pin I'm shipping. Even if I have to kick in 4 to get it padded to my satisfaction, it's $20 well spent. I've only had to kick in one or two twice, ever. They're usually very well prepared.
If someone hadn't sold me a Hobbit around release with the legs on service, I'd probably still be crating and palleting. But now for long distance stuff it's legs on white glove for everything, and for stuff within CA, I use Chris at Sly Fox shipping - he's fantastic.
I mean, no matter how you pack it, there are always going to be times when the shipping company screws up. This just happened last month to a AFMRLE that I shipped. Don't get me wrong, shipping on a pallet, you will also find people that have had their pin damaged too.