Quoted from DugFreez:
Time to call out more lies, I guess.
Jedi_Gill......do you mind posting when your order date with me was and when you canceled your order? If you don't know, I will post them if you would like. After doing that, please explain why you are saying less than 3 months is 5 months? Is your knowledge of time and calendars that bad or are you just looking to throw some lies on me to make me look as bad as possible? Also, feel free to let everyone know how you went about canceling your order instead of just asking me to cancel it for you.
USPS says your city insert set was delivered and I would be inclined to believe them over you, as your lies to attempt to slander me are quite obvious. I can post the tracking info showing it has been delivered if you would like. Let me know.
You say the Myth pinball kit is a cheaper price? That seems weird because it's not. I guess your understanding of numbers and prices are not so good either.
On the SPIKE 2 light kits, if you are wanting other options instead of the flames...my Deluxe SPIKE 2 Speaker Light Kits have 358 different color / color transition modes, adjustable brightness, adjustable speed and a DIY favorites list that allows you to save up to 8 of your favorites color patterns with a remote control (no need to open the backbox) for quick access. All for $85 and shipping in 0 - 3 days. If you want to add more color options and transition and sound controlled effects...I offer the deluxe sound controller for an additional $10 that can be easily swapped in place of my default deluxe controller. It adds 5 sound activates modes, 6 rainbow color patterns and 5 single color transition modes in 51 different selectable colors. So, if a person is wanting anything other than the flames....I think my Deluxe light kit is the obvious choice for $85.
I would think you would have seen by now.....if you are going to tell lies on me, I don't mind calling people out for their lies. Professional, unprofessional I don't GAF. I'm not going to let someone lying about me and my business slide. If you are going to tell lies about me in public....I will step right up and let people know what the truth is.
I really don't know what has brought out all of the lies, slander and spite with people concerning these light kits. No one that has ordered from me has currently been waiting over 6 months to get their order shipped and the wait time window is getting shorter as I get more of the type 14 light kits shipped out. 100s of people have received them and seem very happy with them. If you have ordered and want to cancel your order....feel free to ask me to cancel your order, but please, don't do that and run to the internet to lie about the situation.
Doug, you really need a better PR team, but I'll play along, however I'll happily answer your questions. I think it's evident in our conversation below that:
1. I've been both, very patient with you and this order.
2. I've been Respectful throughout our entire ordeal, even when I cancelled the partial order.
3. I'm a bit shocked myself,given you are claiming that my City Inserts have been delivered because I honestly haven't received them.
****If you can give me a tracking number I'd appreciate it, I've never received a tracking number nor notification that my order shipped*****
From my perspective even though I cancelled most of my order, I still haven't received anything from my order that I placed on May 30th (Going on, 4 months).
As you requested here is undeniable proof of when I placed my order with you. May 30th 2022
I don't mind posting all the messages of our conversation but to honestly keep this forum drama free (I don't really appreciate you pulling me, your customer into this) I am going to keep this post simply and to the point. I asked for an ETA on multiple occasions.
Here are post of me asking for an ETA in July and then 2.5 months later in August.
3 days later I realized I could get a Myth Kit in 2 weeks, so I sent you another email cancelling MOST of my order. I still kept the City Skylight inserts and the light spreader as I wanted to mix and match to see what I liked best. You replied that I still had to wait months even if it was just the inserts. I highlighted your response on yellow. Valid reasons, I didn't complain and I waited (Still waiting from my perspective)
here is the rest of the our conversation.
I really don't understand why you would ever want to bring this negative attention to your business. I had left my sour experience in waiting so long for my this kit alone. Simply put, if you had delivered your product within a reasonable delivery time, you would have gained a customer for life.
However that never happened and just like you decide how to run your business at your discretion, I have a right to decide who I want to give business to based on what I want. I then chose to go the Myth Pinball route and am very happy with the way things turned out. So happy I made a full install tutorial video to help out both the company and others who may struggle with the install.
At this point, I think it's fair to anyone purchasing this product from you to know that:
1. You can take up to 5-6 months to deliver the flaming light kit.
2. Your competitors can deliver a very similar product in 2 weeks for comparison.
3. You will bash your buyers as you have done to me, I also have seen I am not the only one you've bashed on this forum. You seem to have a history of doing this and as a business owner myself, I will let you know this never good for business.
I don't appreciate you calling me a liar, as nothing I have said has been a lie. I have been patiently waiting for anything to arrive from you and the people should know that even ordering simple city inserts from you can take up to 2.5 months or later. This is all valuable information buyers would want to know, when dealing with you and your company.
If people are willing to put up with that, then god bless them.. that's perfectly acceptable but now that I know there is an alternative, similar product, that ships within 2 weeks, honestly I have a right to decide what's ideal for myself as well and I have.
Hope this clarifies the situation, and I'm serious, please send me my tracking number of the city inserts you are claiming you shipped. Thanks.