This was why I bought my old Tron LE from him even though I could have obtained one cheaper elsewhere. My then previous distributor for Stern was Jack so I thought I'd try a local guy.
My good friend that lives in Houston agrees with this statement. For us in Lake Charles he sold to we've had different experiences (mostly due to the distance, not entirely his fault by any means).
Quoted from SunKing:I can also call Charlie and set up a time to stop by over my lunch hour, and spend time playing the newest (or newest to me) titles.
Yep, Charlie is a great host and the parties at Joystix are awesome.
Quoted from SunKing:Plus, he's good taking trade-backs. I purchased High Speed, kept it for a year or so, traded it back towards a Monopoly which lasted only a month. Traded that for Avatar which lasted a year or so, then traded that towards AC/DC Premium. ....hard to do that with someone who is not local.
Gosh, this was not my experience with Charlie at all. I've talked with him about trades and left the discussion feeling like I had a piece of rotten wood. I guess that's how a retailer needs to conduct business but I just didn't get the vibe of straightforwardness, which as a repeat customer (who referred him a lot of business) I felt I should have received.
I certainly don't want to bag on Charlie as he's a fun guy and has great traits and he stands behind his used machines better than many retailers.