(Topic ID: 237052)

Stern Design Quality

By jwilson

3 months ago

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  • 94 posts
  • 42 Pinsiders participating
  • Latest reply 12 days ago by Gumby510
  • Topic is favorited by 4 Pinsiders


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#6 3 months ago

Higher prices, lower quality yet the sales keep rolling in. I don't understand Stern not wanting to take more pride in their products by increasing quality.

1 week later
#68 3 months ago
Quoted from CrazyLevi:

Exactly. Leg bolts are plentiful. Giant allen wrenches are not.
These complaints always seem like people trying to hard to find something to whine about.
The "stern lockdown bar" that Whitey is griping about? I guess he means the latches? They work better, cost less, and are far less complicated than the old spring-loaded contraption that has been a pain in the ass on so many old games. Don't see what the problem is. They found a simpler, cheaper solution that is much less likely to cause issues down the road.
Moving the on/off switch? I mean...I guess I wish they kept it where it was. Because I'm middle-aged and fear change. But like...what exactly is the drawback? I guess if I were 5'4 with a 44 inch waist it might make it harder to turn games on and off but I haven't faced any hardships.
Metal backbox? Yeah I prefer the wood ones. Again, because I'm old. Not sure what the exact drawbacks of the new design are though.
I group these gripes into two areas, legit and trying-too-hard.
Splitting cabinets, instant insert ghosting, those ridiculous "playfield pegs" and peeling off cabinet decals fall in the "legit" category. Moving on/off switches, "exposed bolts" in the backbox, "dimpling" and lockdown bar latches fall into the "TTH" category. All the noise can be a pain to wade through but you know a legit quality complaint when you see one. Maybe even Stern can.
After all they went back to actual playfield support rails, right?

I think this is what a lot people get pissed about. Stern is saving money on the new lockdown bar, back box design, etc. Is Stern putting those savings back into their games by increasing quality, and consisting offering deep / unique code? No, prices have gone way up, games often come with less and quality has gone down in certain areas.

At least like you said Stern is putting proper support rails and the backboard handle on their games. That's something.

#73 3 months ago

Checkout post #53 from the thread that CPR made. $12 a playfield is why newer Stern playfields are dimpling more severely. $12 on a product Stern has regularly raised prices and lowered quality.


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