(Topic ID: 237052)

Stern Design Quality

By jwilson

5 years ago


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  • 94 posts
  • 42 Pinsiders participating
  • Latest reply 4 years ago by Gumby510
  • Topic is favorited by 3 Pinsiders

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#9 5 years ago

They've upped their game on art, animation, code and even marketing but really need to turn their attention to engineering and manufacturing. I've had more issues with BM66, IMDN and SW then all my older Sterns combined. My job is running engineering and manufacturing for a major corporation so I understand firsthand the pressure to constantly reduce costs but Stern is making too many comprimises at the expense of quality, reliability and long term customer loyalty. I just spent $290 to replace a node board on my SWLE due to their defective/cheap diode design. and my $8k BM66 is out of service for the same issue waiting on a cheap wire tie/spacer fix-it kit. The finance, commercial and design people running Stern seem to be losing sight that manufacturing capability and scale are their primary competitive advantages.

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