St. Louis, MO
I emailed them a question on my Metallica pro with less than 100 total plays that was messed up from the factory. Never received a response. It’s pathetic. Where can you get away with that buying 10k plus toys- assets and have no customer service?
You buy appliances for your whole kitchen or a car and you have a problem, you can get great warranty customer service.
You buy a boat or a four wheeler brand new, you have a warranty and great customer service.
Not at Stern. You have to go back to your distributor and beg your distributor to help you.
