My email to Paperflock
"Here is my response:
I have 2 questions.
Could you please provide the quote you received for shipping which can possibly justify you charging $85 for a book originally estimated at costing just $13?
Even with inflation and doubling of weight that cost is simply ludicrous.
I regularly ship to my sister in the US, and receive parcels from her. NEVER has a cost even approached what you are proposing, for parcels weighing more - and larger.
My previous job was shipping aircraft parts around the world priority, we only charged our customers, airlines, £25 per parcel for next day delivery anywhere in the world!
2nd question, when are you intending on shipping these? I ask this specifically because you state that we can change our address between now and when you are ready to ship.
You've already said you are ready to ship immediately.
What is going on?
For a project which has been so poorly managed from start to finish, and taken over 4 years to reach a point when you are asking for more double the original I find the sheer gall to charge $85
I await your response before progressing further"