Hi Stern army,
I am so frustrated today. I went on a rant a month ago about the poor quality of games and lack of Quality control at Stern and got hammered by the Stern army.
I pay full price for your cheap games and end up having to work in the games instead of playing the games. How can you let that fly by without any questioning…Stern shows videos of the production lines making games and working on them…cheap labor = bad QC, is it possible to show them how to do a real Quality control procedure?
I bought 2 games NIB, JP premium and Beatles gold.
After 199 plays, The chopper on the right side of JP was in pieces all over the playfield and inside the cabinet…on Beatles, at least 8 posts weren’t tighten properly and right out of the box, 2 screws are missing on the right spinner and it hangs out…can’t play it and I have to order screws from the factory, first it’s impossible to talk to someone at Sterns and second, if I ever talk to someone, I will probably get my screws in 2025!
Please don’t tell me that I am unluckiest pinball buyer out there!!!
I talk to pinballers all the time and it happens frequently!!!
How can you charge that kind of price and live with yourself?
This is robbery and it has to stop, please pinball enthusiast, post your Stern horror story and make them feel like they are robbers and for the STERN ARMY, please understand that this is bigger than the Stern tattoo on your chest!
I love the hobby,been collecting for 25+ years but I am tired of getting laugh at!
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