Quoted from CaptainNeo:
So those that want to bitch about stern quality. Through the years, B/W had their share of quality issues that cause problems down the road too. All manufacturers did. The only difference is. Operators bought the games and didn't bitch about every little thing all the time like at home collectors do. granted, some things are justified to bitch about. but some of the little stupid shit some of you guys bitch about is just ridiculous.
That's part of the price of doing business when your focus market shifts to the home collector and you charge $15k for a pin. The moment they began tagging pins with "Collector's Edition" why would they expect anything different?