Stern will receive praise when it's deserved and Stern will receive backlash when it's warranted. Yeah, there's a little extra needling that goes on, but Stern creates a lot of anger and frustration in the community. I can't remember the last time Stern had a smooth product launch. That's kind of crazy. At some point they need to start paying attention to details a bit more. So many of their problems are avoidable with just a bit more care. People will forgive mistakes, but they're going to have a hard time forgiving incompetence. And yes, Stern has been incompetent in many regards.