Quoted from Whysnow:yeah, easy to say when you dont have a brand new game that is currently a brick not earning money and not playable. I hope you can see how this is just another thing in a long string of issues that suck much of the fun out of the NIB Stern experience.
GB > misspelled pf and ghosting
Aero > split cab
SW > game with no code
I think I am allowed to be frustrated with the situatiuon and even slightly pissed at this level of customer service considering we have bought EVERY new Stern pro since for the past 3+ years
Shit, an email from them to appologize would go a long way. It woudl show they actually care for their repeat customers.
They know you will buy the next Stern Pro regardless - just like hundreds of other people. Stern can get away with quite a lot of poor service actually.
I would also be pissed if I was you. Unfortunately all you can do it wait, or if you really want to play it tonight use the method posted earlier in this thread to create an SD card and download the code from Stern's website.