I have purchased 3 NIB pins in the last couple months. They are a Ghostbusters Pro, a standard Wizard of Oz and a Smaug SE The Hobbit. The Ghostbusters cost me $5500 with shipping and has functioned perfectly and has been enjoyed dozens of times by me and my guests. The Hobbit Smaug SE and Wizard of Oz standard each cost me $8300 with shipping and both have had multiple problems from day 1. Stern may have its issues but they are delivering a more reliable product for less money than any other manufacturer out there. When my The Big Lebowski arrives, that sentiment may change, but for now there is no more reliable manufacturer than Stern. Heighway, Spooky, Dutch and some other manufacturers may have some good looking stuff but Stern has kept this game alive for the past few years and they deserve some ******* respect for doing so.