I'll have to check mine. I love SG and can't believe I considered selling once. That was almost a huge mistake as this pin is a keeper.
What incline is everyone using? I think the manual states 6 degrees. I am set to 7 and can hit the ramps easily. Any higher and I start to have a tough time hitting the pyramid consistent and less seems too easy.
What settings are you using? Right now I use the defaults and just turn the ball gate to hard as I dislike the bouncing open and close with the slings.