(Topic ID: 294601)

Star Wars Pro Won’t Power On

By Gunner3

1 year ago



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  • 8 posts
  • 3 Pinsiders participating
  • Latest reply 1 year ago by Gunner3
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#1 1 year ago

Hi all - this is my first post here - I’m pretty new to this whole Pinball thing and I need some help.

I have a Star Wars Pro that suddenly shut down mid game today. The fan stayed on for a bit and then that turned off too. Can’t get anything to power on now.

I checked the circuit breaker, outlet and where the power cord enters the back box. Those seem fine.

Inside the back box I don’t have any lights coming on on the power board. My guess would be the fuse (which I’ll try replacing once stores open in the morning) but it doesn’t look broken or burnt...

Anyone else have this problem? If it’s not the fuse what else could it be?

Thank you!!!

#2 1 year ago

I have had similar issues with my machines. When you turn on the power switch are you hearing clicking noises coming from the power supply that stop after 5-10 clicks? If so try replacing the sd card with a brand name class 10 8 gb or greater card. Stern has the sd card images on their site you can download and flash to the new card. Cheap quick test.

https://sternpinball.com/wp-content/uploads/2019/02/How-to-Create-a-SD-Card-for-a-SPIKE-System-Pinball-Machine.pdf

#3 1 year ago

Nope, I’m not getting anything - no noises, lights, fan ... nothing at all

#4 1 year ago

If there is a service outlet, plug a light or something into it and see if you have power that far.

LTG : )

#5 1 year ago

There is power at the service outlet. Does that rule out the fuse?

#6 1 year ago
Quoted from Gunner3:

Does that rule out the fuse?

Yes. Main fuse for AC power.

Could be a power supply issue.

LTG : )

1 week later
#7 1 year ago

We found the problem. Posting for future reference if anyone else runs into the same problem -

The shaker motor appears to have severed its own wire which in turn likely shorted out the power board.

16A738FA-1525-435F-AB09-5BF01710EACC (resized).jpeg
#8 1 year ago

Update - unplugging the shaker motor allowed the game to boot so at least the power board wasn’t fried.

Now to fix the shaker motor wire and reroute it / tweak the cover so it won’t happen again

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