Brand new SW Premium machine with current 1.05.0 code factory loaded. I'm getting a technician alert that Nodes 1, 8, 9, 10, and 11 are not responding. The game appears to be functioning fine (although it's brand new to me and I have no previous experience playing this title, so of course I'm wondering if I might be missing something). I have tried running the node bus and board tests in diagnostics, and it tells me no errors with Node 0, but all the others are "not responding."

What should I do?

Thanks,
Mike

Obviously, the coin door is open while I'm viewing the tech alerts and attempting to run the node bus tests.

Additional notes:

I had one incident last night when I had a bunch of lights quit working along the right side of the playfield. I checked again and it showed a sixth technician alert, indicating an overcurrent protection fault on node 9 (I think). After restarting the game, the problem (and the alert) went away. The game seems to run normally, although I am pretty sure the hyperspace loop is not engaging. A couple times I got strange clicks but it would not fling the ball around the loop.

With five nodes not responding, I thought it might be a loose cable connector under there, so I lifted the board and checked all the push connectors I could find. Nothing seemed loose, and it was no help. Still the same alerts.

I decided to try reloading the software, and downloded the code from Stern's website. It gave me three .spk files, with suffixes 000, 001, and 002. I saved all three files to a flash drive and tried installing it on the machine. It never seemed to recognize that I had inserted the flash drive, and the code install never started. It just sat there and did nothing. (I have updated code on my other Stern machine, so I know what the process is supposed to look like.)

Really hoping somebody can help me diagnose this. This game is totally stock, and only a week old!

Turns out this was mostly rookie error on my part. I had not pulled the interlock in the coin door. Nodes are showing no errors. Still not sure about the hyperspace and accelerator thing....