Quoted from kermit24:
You need to do a better job of explaining what is happening in the game to give you a good answer. When the right out-lane is lit for "Escape", it will save your ball and put another into play on the pro model. Are you in a mode? Hyperspace multiball? Does it put two balls in the shooter lane?
Okay, I just did a video (click link above) on what's happening. I was on ball 2. Plunged playing Leia with Tatooine Lit. I was not in any multiball mode and just started the game about a minute ago. I shot the left ramp and it came down the left habitrail and immediately after dropping onto the playfield and going over the inner left lane rollover, a Ball save triggers and it launches another ball, so now there are two in play. I'm pretty sure I've had it happen with other characters too but it seems whenever I hit that left lane rollover, I get a save and another ball in play.
I'm wondering if it's a bad/dirty opto or loose plug or magnetized ball (I'm using the Stern supplied ones right now and they are brand new), or I'm just missing something ? Thanks for all your help, I'm new to the hobby so be gentle