I called Stern about the fork ramp issue and I spoke with a tech. He said they think it's a firmware issue, and that the fork ramps should actually work (meaning, the board isn't fried) after the next update. I asked when the update would be released and he said to look for it on their website today or tomorrow. He followed up by saying that if the fork ramp still doesn't work after the update, call back and they'll send a part out. So it looks like we're getting the update shortly.