Does anyone know the effective solution to the ball diverter opening at the wrong time in the HyperSpace loop. Mine is opening up at the exact time the ball passes over it and either is launched into the glass and down the playfield or is slowed and drops out of the loop over the flippers. I am running 1.01.

Thanks, I know I have seen it written about. Happens about half the time.

Yesterday I saw that my Premium had locked up while in attract mode... I power cycled and it wouldn't boot. The lights on the cpu board and a few others came on, but nothing else. Just by luck I looked at the sdcard and saw that it was not securely seated in it's slot for some reason. All good now. Has anyone tried backing up the data on the sdcard that's in the game? I am a bit leery of doing that not knowing if I will accidentally corrupt something.....

I answered in the other thread. I had a set screw come loose. Right behind the deathstar but you need to pull the playfield forward to get access.

Every so often I run into stuff like this. I just think it's software related.

It happens occasionally when the ball drops off the fork and lands in the opto zone. Otherwise works fine.

So, after reading these, it would seem that Stern needs to address the hyper loop diverter timing and the fork opto detection. What else?

There was some contact between the hyperloop exit and the cabinet metal bracket causing a squeak. Make sure there is some clearance here. I filed away about a millimeter of the cabinet bracket.

IMG_20180328_171043 (resized).jpg

It is a left outlane monster.

Seriously, the distance between the posts of the left outlane vs the right is about a quarter of an inch even after moving the adjustable post down. I am thinking of drilling another hole...

Oh, wow. You got me. I feel like an idiot.

After playing with the settings and dropping the outlane posts, there still remains one thing--the Pro model has the extra post and that alone affects the gameplay. Why was it not removed from both models?

Yeah, I read that. But the Pro is still being made this way and the Premium isn't. Makes no sense. Either pull the the post from the Pro or add it to the Premium.

The post(s) were added prior to the change to drop targets. This area of both the Pro and Premium are pretty much the same. If the original design idea to use standups rather than drop targets was implemented there would be posts on both models. Also, what is with the retractable plastic upright post in the loop?

I have never seen it come up. I will be looking for that.

High? Don't you mean low?

There is a bulletin from Stern on this issue
Cabinet Node Capacitor Kit 502-7059-00

So I went and got some rubber mounts for the node board directly under the flippers- The idea is to limit any damage to any components or solder joints over several years of use. I just screwed them in to the holes left by the existing screws and and used m3 screws to mount the board.

[email protected]

They won't respond to that email. It is for reporting bugs only. They reference it when putting together an update.

The adjustment is not in the fork height, but in the receiving ramp that the fork leads into. The height is adjustable. If the flippers are losing power over time and you were able to backhand the shot before, then maybe it's the flipper strength.

Has anybody come up with a outhole protector? I notice that the edge of the playfield where the ball returns to the trough is wearing heavily and needs something like a Cliffy protector but can't find anything out there.

It's the drain. Where the ball goes through the playfield to the trough. I emailed Cliff and he is fabbing up a prototype for me. Meanwhile, I made a very rough temporary one.

IMG_20180615_084531 (resized).jpg

I don't know about any of that, just that the front of the slot was getting hammered and the clear coat was chipped away on the bevel and a crack that was on it's way to becoming a large chip was forming. The balls bounce off the back of the out hole rail and into the wood. A protector is needed here.

A full speed clockwise orbit should land on the left flipper. Same for the eject hole.

Don't go bending springs. There are two links that connect each half off a common plunger. One of mine came off completely and when I reinstalled it and adjusted/tightened the set screw it worked properly.

I noticed that after upgrading the code to 1.05 that the backbox screen will blank out momentarily every so often. Has happened maybe 4 times now. Doesn't matter what is going on in the game.

You're correct about the audio lapses. I forgot to mention that. I fired off a bug report to Stern.

The pin is designed for a shaker motor. Stern sells them for about 100 bucks. There was an issue in some cases and Stern addressed this with a capacitor plug in. I am running a shaker in mine and have zero problems. It makes the machine a lot more fun.
The vibration from the shaker should not hurt the boards. I rubber mounted my 8 and 9 boards to isolate them from the playfield shocks.

I was able to re-align the rail enough by loosening the holding nuts and gently bending. The same for the Mystery eject and left orbit. Now the Mystery hits the left flipper squarely and the left orbit hits the right flipper even at full speed. Both would sdtm.

That screen uses an hdmi cable. Wiggling doesn't fix it?

Well, if it never blanks out during use, then I would recommend a reflash of the SD card. The software may be a bit corrupted.

If the opto was bad, the fork should still lower when ball search kicked in.

To help troubleshoot, I would suggest entering diagnostics and look at the switch tests. You can also navigate the menus with the flipper buttons.

Does this happen when the machine is first turned on after being off for a while or after warming up? Or does it matter?

Assuming wires and connections are good, you can call Stern tech support and they will help troubleshoot.

Well, give them a call and keep us posted. They are quite helpful. I called on a volume control issue I was having and they wound up sending me a new board.

Calling the distro is applicable during the first few months or maybe upto a year for possible warranty coverage. After that, Stern is who you can call with tech problems. They do support over the phone.

Your auto launcher is not centered and sending the ball into the side of the shooter lane.

This sounds like a code issue and I would contact Stern. They will probably tell you to do a factory reset or reflash.

Great pic.

How can playfield pitch help?

If you remove it, there will hear the clack when it drops. See if the ramp got tweaked.

I have that happen when two or more balls are in there, before the code update as well as after.

Kind of a loaded question here. If someone tells you how to proceed and you then break something, whose fault is that? Having said that, I suggest using a socket to loosen or tighten the flipper set screws.

An appropriate size socket wrench rather than a screwdriver. I think it's 1/4 or 3/16. Quarter inch drive.

Sometimes it seems weak when multiple balls are in there. I have had it peter out and the balls wind up colliding and fall out at the bottom. I would like to have it fire as fast as possible. No adjustments that I can see regarding this.