Quoted from paynemic:
Ok. Got it home. When it’s playing it’s really fun. Like a well designed 80s or 90s dmd game. Very fun. It has two problems. Ball lock optos in the middle of the field don’t work. That’s a killer. Game is unplayable as there’s no kicker for the ball search to make it release. Bummer.
Also, the cheap plastic shooter housing is broken off the playfield. I’m going to try some JB weld and see if I can get that back up.
Stern support is seemingly unresponsive due to covid. I find that to be a little disingenuous as they are shipping plenty of games...
Usually you go through a distributor for support but I have contacted stern directly and within 1-2 business days had a response. If you contacted them yesterday/Friday. You should get something monday/Tuesday