Has anyone else with a Premium/LE experienced an issue where the ball travels around the hyperloop once or twice and then smacks into a metal plate that's underneath the plastic cover over the accelerators?

In test mode, I can turn them on, send a ball into orbit, then it will go around two, maybe 3 times, then it ends up smacking that metal piece and falling back down the Death Star ramp.

I'm also having an issue where the Death Star frequently doesn't hold the ball properly during the mission select screen. Sometimes it holds, but most of the time it's like the magnet isn't activated, causing the ball to drain due to the flippers being powered off. I assume this is a code issue, whereas the problem with the hyperloop seems to be a design issue.

Any help, suggestions would be greatly appreciated!