Wondering if anyone has had this problem or maybe can point me in the right direction. I purchased a NIB Star Trek Premium about two years ago. The game is out of warranty and I reached out to Stern for technical support and we've just been unable to resolve the problem.

So the problem is with the Ball Saver Kick back coil, #6. When I power up the machine the coil comes on and stays on blowing the fuse. Ran an ohm test and it measured 3.9 ohms, as rated on the coil. I pulled on the wires and they seem well connected. I followed the two wires and I didn't find any damage or pinched portion. I disconnected the two wires and was able to power up the machine without blowing the fuse, testing all the coils successfully. I checked the transistors on the board and most tested .42 with the coil disconnected.

I've been dealing with Stern and they were great in the beginning getting back to me except now after running all their tests and following their suggestions there's just silence and no one is getting back to me. I would gladly have a technician come over and look at the problem except I can't find anyone in my service area. At this point I would even consider taking Pin out of my basement and bringing it to a location to have it fixed.

Help! Love the game, and would love to have it working again. Anyone have any suggestions.