I've had my STTNG since Jan this year and kicking myself for avoiding it for past 3 years. It's a great game but does seem to act possessed with small issues here and there. I can see how this might have driven operators nuts and cost them money because they were down. When the game is working 100% it is so much fun and probably the best bang for buck "A" lister right now. I've attached some pics of my game which use to belong to Brock aka pinballcustoms who did an excellent job of rescuing this game from a bar a few years back and custom painted borg ship and flipper bats.