Ordering through PinballSTAR FAQ -
I am getting alot of the same questions so wanted to put them out here for everyone... All of us selling - Spooky Direct and other distributors all have our own systems for ordering... This below only applies to PinballSTAR.
1. You MUST be on our email blast list to get our 'READY TO ORDER' email. To get on our email list you must email us before say 8:30am CST this morning so we can add you. If you email after then we can't guarantee you'll get our email blast.
2. We do not do orders over phone, text, or direct email - it becomes impossible to control our inventory levels - doing it by our email blast and paypal has worked wonderfully in the past as many of you know. If you paid via paypal, and got a confirmation from paypal then you got your game. It's that simple. It will take us a few days to email everyone a confirmation email - please be patient.
3. CHECK YOUR SPAM... many times our emails since they come from our email service will be marked as Spam so if you don't see it in your inbox at 9:00 am CST - check your spam it may be in there.
4. In our email we will have paypal buttons you click to whisk you to paypal where you will pay with one click. You do not need a paypal account, but if you don't have one you'll just have to enter your info vs just having it all prefilled by paypal once you log in. It's easy quick and there is no risk of our website crashing or other potential problems outside of our control.
5. We have inventory levels set for each model - we have assigned them based on our allotment per game (so many for Halloween, so many for Ultraman) and also so many for Standard, Bloodsuckers, and Collectors. We have assigned the majority to Collectors of each game as we feel that is what most want.
We have plenty of games to sell.
6. Fang Club - This is a Spooky thing. It's purchased through Spooky. You need to have it in place to order early today. If games sell out everywhere there may be no later on sale date to the 'non Fang Club' public. So, buy your Fang Club membership today before 9 CST.
7. Can you buy one of each game - yes.
8. We only sell to USA - if you are overseas buy from Spooky direct please. You may get our email blast outside of the USA if you signed up for it, but please buy direct if so.
We are hopeful Spooky will have a glorious SELL OUT day today across the board. Spooky sells direct and there are a very few other wonderful hand picked distributors they work with - myself / PinballSTAR, Chris Meunier / Kingpin, Rob Anthony / Pinball Classics, Tommy Floyd / Nitro (Canada), and others outside of the US I don't know offhand... Any of these folks will do a stellar job for you that's why there's only a few of us - if one distributor is sold out try another you'll get the same A+ service from anyone. Our goal is to work together to promote Spooky and take care of any and all Spooky customers.
Hope this helps... Good luck to everyone... TY for supporting Spooky and your distributors.