COMPLAINTS:
The fan noise is the worst. I switched the fan on my ACNC, not yet on my R&M.
Incomplete codes too. It's annoying spending 8k on a game and playing on a partial code for months on end. So many bugs in them... both my Spooky games have reset multiple times during games.
SUGGESTIONS:
Include some drop target banks, and if there was something behind them (stand up target, scoop, tunnel, etc) that would be extra cool. It's like changing the structure of the playfield. I always like that kind of stuff.
I don't mind the holding of locked balls, but you guys don't need to do this in every game. TNA, ACNC, R&M... probably costs money to make this happen, and really you don't need to do it imo. Do virtual locks and give us something else with our money, like rail lighting or something.
A friend of mine once suggested having 3 pop bumpers completely enclosed with ball guides and with a trapped ball inside of it, when you hit the trapped ball, it goes crazy in the enclosed space with the pops while at the same time the ball in play is still active. This creates more chaos in a game (especially in multiball) and also allows a game's maker to utilize the number of pops as a target objective. ---- EDIT: Apparently this already exists. I didn't know that.
More modern music pins? Lincoln Park, Sevendust, Korn, etc. Marilyn Manson! You can make that evil and fun.
COMPLIMENTS:
Customer service is top notch. I've had help at all hours of the day, and when I made a mistake and fried a servo board, I was sent a replacement for free. I even asked to pay and she said no! WHAT!? OK fine, customer for life, take my money.
