(Topic ID: 281895)

Spooky Pinball Suggestion Box

By SpookyLuke

3 years ago


Topic Heartbeat

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  • Latest reply 24 days ago by matlynch91
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    51
    #1 3 years ago

    We just want to reach out as a company to our customers! Obviously we have grown as a company immensely the last 7 years. We finally have the facility we need to start to bring many of our parts in house that have been previously outsourced. Despite the Covid shutdown things are beginning to really come together here. A big goal for us next year is to begin improving our quality and truly trying to meet the demands of our customers. With that said what are the biggest things you would like to see us change as a manufacturer on our next release? About our cabinets, our system, our electronics, our customer service system, physical parts, anything and everything!

    We obviously have many improvements in the works currently. For example we have contacted our leg manufacturer to make sure they never contact the cabinets! Also working to find an affordable option for reduced fan noise, better cabinet edges, decal edges, etc etc. Lets hear it!

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