Greetings: I will try to explain this adequately as I know what I want to say, but how to express it is sometimes an issue.
On my Space Station, it should be easy to lock two balls initially. I would say at least half the time, the first ball will lock, and then the station diverter will funnel the next locked ball down to the previously locked ball instead of to the other lock. It doesn't matter if the game starts out with the ball locking to the left or right lock first, this sending the ball to the "incorrect" place occurs.
I have tried cleaning the optic sensors on the optic board, and I have replaced the board. It still has this behavior. Some days I play it, and it correctly locks all games. I could understand this if this were for the third or fourth multi-ball for the game, but when it does this, it does the from the game start.
Another issue concerned extra balls earned for scores. I have since abandoned doing this on all machines, but when I tried it here, it acted strangely. If I set extra ball rewards for four score levels, each time I reached one level, it would give me four extra balls instead of just one. I've have had and still have other Williams machines, and they don't do this - they give one extra ball for each score level reached.
I'm not so concerned about the extra ball award issue since I have decided not to do that anymore on any machine, but maybe it's indicative of other issues.
Any thoughts would be appreciated. Thank you.