Quoted from smcclain65:The playfield is really clean. I haven't inspected the inserts from underneath. I can see the lights in the eyes flashing but don't see them solid when you complete the mode. I have watched quite a few videos and I can't actually see the faces light up on any of them when a character is completed. I am confused as to how are you to know which one is done.
The faces will blink if you activated the characters mode, and if you did not finish it. If you finish the mode, the faces will stay solid. I havent ran into not being able to see them when solid. Sorry . Maybe try using the lamp test to see if all bulbs are working? Or flip the playfield up and tap the switches to complete the mode and make sure the lights are coming on.